Summary
Overview
Work History
Education
Skills
Timeline
Generic

Liz Marie Ortiz

Milwaukee,WI

Summary

Adept at enhancing customer satisfaction and streamlining shipment processes during my tenure at Carson Building Maintenance, I excel in import/export compliance and effective problem-solving. My background also includes fostering team collaboration and maintaining high standards of cleanliness and organization, proving my ability to thrive in dynamic environments. Reliable candidate eager to leverage knowledge in logistics and transportation management. Strong communication and negotiation skills to oversee customs clearance and legal requirements. Flexible and excels under pressure in fast-paced environment. Efficient agent with demonstrated success in coordinating and managing transport goods. Skilled in using transportation management systems and logistics software with strong knowledge of customs regulations and compliance requirements. Team-oriented and committed to improving efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Tecnical Floor Cleaning

Carson Building Maintenance
Milwaukee, WI
08.2023 - 01.2024
  • Provided exceptional customer service through clear communication, professional demeanor, and effective problem-solving skills.
  • Enhanced customer satisfaction by providing timely and accurate shipment updates and tracking information.
  • Coordinated post-entry activities on customer's behalf.

Sales Associate

Citi Trends
South Milwaukee, WI
09.2022 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Janitor/Maintenance Technician

UG2
South Milwaukee, WI
01.2022 - 06.2023
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Kept building spaces premises clean inside and outside.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.

Education

GED -

Juan Antonio Corretjer
Ciales, Puerto Rico
05.2000

Skills

  • Import and export compliance
  • Customs clearance procedures
  • International trade knowledge
  • Cross-cultural understanding
  • Industry Networking
  • Shipping Documentation Mastery
  • Documentation Review
  • Integrity and Honesty
  • Team building
  • Time Management
  • Client coordination
  • Security awareness
  • Records Management
  • Shipping Documentation
  • Invoicing
  • Documentation preparation
  • Hazmat and international shipping
  • Teamwork and Collaboration

Timeline

Tecnical Floor Cleaning

Carson Building Maintenance
08.2023 - 01.2024

Sales Associate

Citi Trends
09.2022 - 01.2024

Janitor/Maintenance Technician

UG2
01.2022 - 06.2023

GED -

Juan Antonio Corretjer
Liz Marie Ortiz