Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lizmarie Vazquez

2740 Picasso Ct,FL

Summary

My commitment service and loyalty in achieving the company goals as a great team player with the collaboration of all level employees once hired.

Results-driven call center professional with solid experience in customer service and communication. Adept at resolving issues efficiently and maintaining high customer satisfaction. Strong focus on team collaboration, adaptability, and achieving targets. Skilled in active listening, problem-solving, and multitasking. Reliable and flexible in meeting changing needs.

Overview

9
9
years of professional experience

Work History

Call Center Representative

JetBlue
Orlando, FL
05.2022 - 10.2023
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Health and Wellness Consultant

NaturalSlim Sr.Frank Suarez
Orlando, FL
02.2022 - 05.2022
  • Created successful sales presentations to highlight membership, overcome objections and close sales.
  • Utilized various sales techniques to develop relationships with customers and drive sales.
  • Assisted and coached clients during physical exercises to promote safety of clients and effectiveness of routines.
  • Routine Calls to Clients.

Sales Medical Supplies

Premium Medical Supply
Fajardo, PR
05.2014 - 04.2016
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Focus on quality Products and customer satisfaction.
  • Help each costumers with their needs based on the medical product they require and explain to the client the process of their medical coverage.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.

Education

Degree - International Tourism And Hotel Management

Ana G Méndez
San Juan,Puerto Rico
05-2016

Skills

  • Problem-solving skills
  • Customer support
  • Data entry
  • Customer service

Languages

Spanish
Native or Bilingual

Timeline

Call Center Representative

JetBlue
05.2022 - 10.2023

Health and Wellness Consultant

NaturalSlim Sr.Frank Suarez
02.2022 - 05.2022

Sales Medical Supplies

Premium Medical Supply
05.2014 - 04.2016

Degree - International Tourism And Hotel Management

Ana G Méndez
Lizmarie Vazquez