Lizzette Soto

Pediatrics/Back Office MA

Clinical Responsibilities:

• Recorded vital patient signs and information using Power Chart and schedule appointments.
• Conducted hearing and vision tests, ear lavage, administered injections, and dispensed oral medications.
• Checked and maintained logs for VFC and private refrigerator and freezer.
• Monitored vaccine expiration dates and log numbers for both Private and VFC vaccines.
• Retrieved and filed labs and radiology reports.
• Triage calls under the supervision of providers.
• Called in medications and ran in-office tests (flu, COVID, rapid strep).
• Prepared specimens for sending out to labs.

Urology/ Front and Back Office MA

Front Office:

• Checked in patients and updated their information in the EMR system (Power Chart). Answered phones and addressed patient inquiries with professionalism and efficiency. Collected copays and closed daily batches, maintaining financial accuracy. Sorted daily mail and faxes, directing them to the appropriate folders.

Check Out:

• Scheduled follow-up appointments and appointments for studies. Managed EMR messages and responded promptly to patient needs. Answered phones, providing courteous and helpful assistance.

Back Office:

• Vital patient signs and inputted information into the EMR system (Power Chart). Prepared examination rooms for patient arrivals. Completed urinalysis (UA) procedures. Provided translation assistance as needed, fluent in Spanish. Maintained cleanliness and sanitation of examination rooms.

Primary Care/ OB-GYN

Front/Back Office MA

Front Office Responsibilities:

• Utilized Prime Clinical (EMR) for insurance verification and collection of copays/payments. Answered phone calls. Submitted authorizations for procedures, studies, surgeries and referrals.

OB-GYN Responsibilities:

• Prepared examination rooms for various exams and procedures (Paps, Colposcopy, EMBX, IUD and Nexplanon insertions and removals).
• Washed and autoclaved instruments to maintain sterilization.

Primary Care Responsibilities:

• Vital patients and recorded information using Prime Clinical. Prepared examination rooms for various exams and procedures (UA and urine cultures, blood draw, paps, EKG, hearing test, visual test) Administered injections, TB tests, and oral medications

Family Practice/Back Office MA

Clinical Responsibilities:

• Vital patient signs and record information using E-Clinical. Prepare examination rooms for exams and minor procedures. Answer phone calls, transfer calls, and manage message relay, including handling referral forms.

Medical Procedures:

• Administer injections for adults and children. Wash and autoclave instruments to maintain proper hygiene. Conduct glucose testing, hemoglobin tests, infant measurements, UA and culture, HCG tests, urine drug tests, visual acuity tests, and hearing tests. Set up patient rooms and trays for procedures (PAP's, minor procedures). Perform EKG, throat cultures, ear lavage, Ace wrap, and splints.

Administrative Duties:

• Check logs for VFC refrigerator and freezer, ensuring proper storage of vaccines. Monitor VFC inventory to maintain an adequate supply of vaccines. Perform monthly autoclave spore tests to ensure sterilization effectiveness. Manage emergency box contents and in-office/sample medications. Track and replenish back office supplies