Elizabeth Lagueux
Eliot,ME
Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Janitorial Cleaner
Faithful Cleaning LLC
Laconia, NH
04.2021 - 02.2022
- Cleaned, stocked and sanitized restrooms and inspected Home, Office, and classroom to deliver clients immaculate, safe environments that reflected well on employer.
- Projected friendly and positive image in interaction with employees and clients and built trusting and supportive relationships with other team members.
- Served in various office, cafeteria and educational settings and gained transferable skills to clean environment to employers' full satisfaction.
- Maintained cleaning equipment, performed minor repairs and communicated with management regarding specific needs for new equipment.
- Researched and learned optimum cleaning techniques and materials and deployed best methods to protect surfaces.
- Emptied trashcans and transported waste to collection areas.
- Handled equipment, chemicals and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
Opener/Closer/Cashier/Senior Sandwich Artist
SUBWAY®Restaurants
Smithfield, NC
10.2020 - 03.2021
- Greeted guests, promoted specials and took orders.
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Executed sandwich artistry duties with very low occurrence of errors.
- Operated manual and electric appliances to peel, slice and trim food.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Prepared salads, soups and sandwiches for customers.
Opener/Senior Sandwich Artesian/Shift Lead Supervisor
SUBWAY®Restaurants
Nashua, NH
08.2019 - 08.2020
- Created positive team-oriented environment and focused on guests through employee development and motivation.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Enforced company policies and regulations with employees.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Bachelors - Psychology
Southern New Hampshire University- Online
Manchester, NH10.2022
Skills
- Positive Team Player
- Communication and Interpersonal Skills
- Productivity and Time Management
- Conscientious and Detail-Oriented
- Safety Standards and Protocols
- Trash Collection and Removal
- Strong Work Ethic
- Quality Control
- Multitasking and Prioritization
- Cleaning Solution Preparation
- Team Collaboration
- Flexible Schedule
- Decision Making
- Basic Mathematics
Timeline
Janitorial Cleaner
Faithful Cleaning LLC
04.2021 - 02.2022
Opener/Closer/Cashier/Senior Sandwich Artist
SUBWAY®Restaurants
10.2020 - 03.2021
Opener/Senior Sandwich Artesian/Shift Lead Supervisor
SUBWAY®Restaurants
08.2019 - 08.2020
Bachelors - Psychology
Southern New Hampshire University- Online
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