Summary
Overview
Work History
Education
Skills
Websites
COUNT ON ME
OUTSIDE OF WORK
Timeline
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Lizzie Lane

Summary

Scrappy, strategic problem-solver with a hands-on mindset and strong operational instincts. Self-motivated, adaptable, and dependable professional with experience leading teams, managing fast-paced fulfillment operations, and improving processes to drive accuracy and efficiency. Known for thinking quickly, taking ownership of challenges, and contributing to the growth and success of high-performing teams.

Overview

5
5
years of professional experience

Work History

Server and Caterer

Serge & One Hot Mamas
01.2023 - Current
  • Greeted guests, took accurate orders, and delivered prompt, friendly service.
  • Managed multiple tables efficiently in a fast-paced environment.
  • Entered orders in POS and coordinated with kitchen/bar for timely delivery.
  • Served food and drinks, checked on guest satisfaction, and resolved issues.
  • Processed payments accurately and maintained clean, organized dining areas.
  • Upsold menu items and followed all food safety and alcohol service guidelines

Logistics Manager

Streamlined Fulfillment
01.2021 - Current

Warehouse Operations & Team Leadership

  • Managed a team of 12 warehouse staff in day-to-day fulfillment operations, including shipping, receiving, and quality control to ensure efficient workflow and high customer satisfaction.
  • Created and maintained weekly staff schedules, processed time-off and coverage requests while balancing productivity and labor needs.
  • Led training programs for new employees on standard operating procedures, safety protocols, and performance expectations to ensure consistency and compliance across teams.
  • Delegated tasks and set daily priorities based on volume and staffing levels to optimize order throughput and minimize bottlenecks.
  • Demonstrated working knowledge of international shipping, including overseas freight coordination, customs documentation, and compliance requirements.

Process Improvement & Project Leadership

  • Drove special projects and operational troubleshooting—serving as a primary internal lead and customer liaison to resolve issues, improve processes, and enhance communication between departments.
  • Conducted quality assurance testing on packaging and finished products; proactively identified issues and implemented corrective action plans to reduce errors.

Inventory & Fulfillment Expertise

  • Built and maintained an in-depth product knowledge base of 350+ SKUs primarily in the cosmetics category to improve accuracy in picking, packing, and restocking activities.
  • Picked, packed, and shipped an average of 500+ items per shift, consistently meeting performance goals and quality standards.
  • Maintained an impressively low error rate (0.03%) over a 5-year tenure, demonstrating strong attention to detail and process discipline.
  • Oversaw inventory control functions including intake of stock, cycle counts, product rotation, expiration tracking, storage organization, and loss prevention.
  • Managed warehouse supplies and shipping materials, ensuring adequate stock levels and procurement to support uninterrupted operations.

Operational Accountability & Safety

  • Maintained compliance with company policies, safety standards, and best practices to promote a productive and secure work environment.
  • Supported receiving and shipping processes—verifying products against purchase orders and documentation to ensure accuracy of inbound/outbound logistics.

Education

Associate of Business & Marketing -

Technical College of The Lowcountry
Beaufort, SC
05.2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Effective customer upselling
  • Customer service

COUNT ON ME

Finding solutions, building a team, Fulfillment Expert, Self-motivated, Able to lead and delegate when needed, Dependable under pressure.

OUTSIDE OF WORK

Reader. Up for any adventure. lover of animals. Health-conscious. Volunteer work. Foodie Reflective and intentional

Timeline

Server and Caterer

Serge & One Hot Mamas
01.2023 - Current

Logistics Manager

Streamlined Fulfillment
01.2021 - Current

Associate of Business & Marketing -

Technical College of The Lowcountry