Lizzie Thompson
Kent,WA
Summary
Seeking Case Manager role with 23 years of experience in human services and client advocacy. Proven expertise in developing and implementing case management plans, navigating community resources, and coordinating service referrals. Skilled in document management and problem-solving, with a strong background in client and family interviews and behavioral disorders.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Nursing Assistant
Home Care Services
Tacoma, WA
06.1992 - 01.2016
- Maintained cleanliness and safety by replacing linens and sanitizing patient rooms.
- Assisted patients in maintaining personal hygiene, including shaving, bathing, and oral care.
- Monitored and recorded patient vitals, ensuring accurate data entry into a digital database.
Case Management Intern
Tacoma Rescue Mission
Tacoma, WA
12.2005 - 06.2007
- Assisted clients in accessing housing, legal services, and public benefits, facilitating their connection to essential resources.
- Developed and implemented comprehensive case management plans tailored to individual client needs and goals.
- Monitored client progress and maintained accurate records to support timely crisis interventions.
Education
Bachelor - Human Services
Evergreen Community College
Tacoma, WA06.2007
Associate of Applied Science - Human Services
Tacoma Community College
Tacoma, WA06.2007
Skills
- Community Resource Navigation
- Client and Family Interviews
- Client Advocacy
- Coordinate Service Referrals
- Implementing Client Care Plans
- Document Management
- Problem-Solving Abilities
- Behavioral Disorders
- Microsoft Access
Certification
- Certified in Alcohol and Substance Abuse, 08/01/05
- Certified Peer Counselor, 09/01/15
Timeline
Case Management Intern
Tacoma Rescue Mission
12.2005 - 06.2007
Nursing Assistant
Home Care Services
06.1992 - 01.2016
Bachelor - Human Services
Evergreen Community College
Associate of Applied Science - Human Services
Tacoma Community College