Lizzy Weber
Jesup
Summary
Dependable Branch Manager recognized for excellent work ethic and teamwork. Expertise in managing daily operations and cash flow, contributing to improved accuracy and efficiency in transactions while building strong relationships with customers and local businesses.
Overview
12
12
years of professional experience
Work History
Branch Manager
Farmers State Bank
05.2014 - Current
- Led branch operations, ensuring compliance with banking regulations and policies.
- Developed and implemented strategic initiatives to enhance customer service and satisfaction.
- Managed staff performance through coaching, training, and regular evaluations.
- Oversaw daily cash management processes, enhancing accuracy and efficiency in transactions.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Examined customer loan applications for loan approvals and denials.
- Ensured exceptional customer service, resolving issues swiftly to maintain trust and satisfaction.
- Fostered relationships with local businesses to increase community engagement and deposits.
Education
Associate of Arts - Interior Design
Hawkeye Community College
Waterloo, IA05.2008
Skills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
- Excellent work ethic
- Decision-making
- Team player
- Friendly
- Community relations
- Dependable
Timeline
Branch Manager
Farmers State Bank
05.2014 - Current
Associate of Arts - Interior Design
Hawkeye Community College