Client-serving professional specializing in caseload management and documentation. Analytical and methodical with meticulous attention for detail. Skilled at administrative tasks, and maintaining essential relationships.
Overview
5
5
years of professional experience
Work History
Probation Officer
Wake County Government
Raleigh, NC
03.2025 - 05.2025
Prepared concise reviews on supervision for departmental reviews.
Conducted home visits for assessments and employment verification.
Recommended case plans during probation hearings as a representative of the department.
Child Protective Services Caseworker
Broome County Department Of Social Services
Binghamton, NY
08.2022 - 01.2025
Created safety plans for children at risk of abuse or neglect.
Reviewed case documentation to ensure compliance with state regulations and laws governing Child Protective Services.
Educated families on Social Service Law and policies regarding adequate care of children.
Assessed risk factors that may lead to further harm or danger to a child's physical or emotional health.
Facilitated family reunification when possible following appropriate safety considerations.
Utilized various computer systems for data entry and tracking caseworker activities.
Advocated for families to represent the agency's interests in protecting the welfare of children.
Developed and maintained relationships with families, community resources, and other stakeholders to provide appropriate services.
Served as a liaison between agencies providing support services for at-risk youth.
Bartender
Beer Tree Brew
Johnson City, NY
08.2022 - 01.2025
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Greeted customers and provided excellent customer service.
Maintained inventory of liquor, beer, wine, and other beverage items.
Cellarman
Beer Tree Brew
Johnson City, NY
10.2020 - 08.2022
Planned work sequences in order to meet deadlines while maintaining high standards of quality control.
Maintained accurate records of shipments including order numbers, dates shipped and quantity delivered.
Carried out laboratory tests such as specific gravity readings or pH levels to assess product consistency.
Operated bottling machines according to established guidelines for efficient operation.
Prepared orders for customers by packing cases of bottled or canned beer into itemized shipments.
Education
Bachelor of Science - Criminal Justice, Summa Cum Laude Distinction
Excelsior College
Albany, NY
08-2022
Skills
Report writing
Confidential records management
Case planning
Data entry
Client relationship management
Training and mentoring
Calendar scheduling management
Conflict mediation
Motivational interviewing
Policy regulation and interpretation
Affiliations
Avid reader and local music supporter that helps lead small group bible studies and youth ministry.
References
References available upon request.
Timeline
Probation Officer
Wake County Government
03.2025 - 05.2025
Child Protective Services Caseworker
Broome County Department Of Social Services
08.2022 - 01.2025
Bartender
Beer Tree Brew
08.2022 - 01.2025
Cellarman
Beer Tree Brew
10.2020 - 08.2022
Bachelor of Science - Criminal Justice, Summa Cum Laude Distinction