Lizbeth Jaimes Gomez
Rockford,IL
Summary
At Wendy's, as a Crew Leader, I spearheaded team training in time management and safety, significantly enhancing work quality and customer satisfaction. Skilled in crew oversight and bilingual communication, I fostered a cohesive team environment, driving efficiency and reducing work-related injuries. My leadership ensured high standards of service, aligning with key employer-desired skills.
Overview
3
3
years of professional experience
Work History
Crew Leader
Wendy's
05.2021 - 06.2024
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Established clear communication channels within team, preventing misunderstandings and boosting efficiency.
Education
High School Diploma -
Winnebago Hiigh School
200 E Mcnair Rd, Winnebago, IL 61088 05.2023
Skills
- Crew oversight
- Safety Guidelines
- Multitasking and Organization
- Crew Management
- Bilingual
- New Hire Training
Languages
Spanish
Native or Bilingual
Timeline
Crew Leader
Wendy's
05.2021 - 06.2024
High School Diploma -
Winnebago Hiigh School
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