Lkia Mann
Oxford,NC
Summary
Personable, Punctual, and Hardworking team player who is focused on exceeding productivity and company objectives every day with a detail oriented desire to take on new challenges and quickly mastering new skills with a highly motivated passion for cultivating partnerships and contributing to company success.
Overview
6
6
years of professional experience
Work History
Patient Services
Aramark
11.2023 - Current
- Maintained confidentiality by properly handling sensitive patient information in accordance with HIPAA guidelines.
- Contributed to positive work environments by effectively collaborating with medical staff and other departments.
- Demonstrated versatility by quickly adapting to various roles within food service environment as needed.
- Checking patient trays and snacks for proper food items, correct portion size, consistency & preferences.
- Deliver and pick-up meal trays and snacks to different units throughout hospital, wards and / or dining room.
Server, Shift Manager, Trainer
Denny's
06.2018 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
Production Associate
UPS
09.2022 - 11.2022
- Organized work to meet demanding production goals.
- Maintained flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Supported production needs by performing routine tasks using standard procedures and equipment.
Server/Trainer
Stars and Strikes
03.2021 - 11.2021
- Maintained cleanliness standards throughout dining areas, contributing to positive dining experience for guests.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to establishment.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.
- Mentored new hires through training process, ensuring they became productive team members quickly and efficiently.
Sales Associate/Stocker
Walmart
03.2020 - 02.2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
High School Diploma -
J F Webb High School
Oxford, NC06.2018
Skills
- Punctual and Reliable
- Point of Sale (POS) System Operations
- Stocking
- Restaurant experience
- Organizational skills
- Patient confidentiality
- Healthcare Systems Knowledge
- HIPAA Compliance
- Flexible Schedule
- Host/hostess experience
- Opening and Closing Procedures
- Decision Making
- Teamwork and Collaborations
- Communication skills
- Leadership
- Verbal and Written Communication
- Cash Handling
- Loading and Unloading Protocols
- Assembly and Production
- Production Support
- Hospitality Management
- Handling and Sorting Mail
- Cross-training abilities
- Production Line Work
References
Shania Bowley, Shift Supervisor, UPS - Shift Supervisor, (980) 279-9142, shania.bowley@gmail.com
Timeline
Patient Services
Aramark
11.2023 - Current
Production Associate
UPS
09.2022 - 11.2022
Server/Trainer
Stars and Strikes
03.2021 - 11.2021
Sales Associate/Stocker
Walmart
03.2020 - 02.2021
Server, Shift Manager, Trainer
Denny's
06.2018 - 11.2023
High School Diploma -
J F Webb High School