Llana Lee
Grand Forks
Summary
With a proven track record at Canad Inns, I excel in water safety and customer service, ensuring rider security and fostering a welcoming atmosphere. My experience extends to therapeutic support at Colorado Therapeutic Riding Center, highlighting my patience, empathy, and ability to enhance client engagement through animal-assisted therapy.
Overview
3
3
years of professional experience
Work History
Slide Attendant
Canad Inns
Grand Forks
11.2024 - Current
- Observed riders from start to finish to ensure their safety during the ride experience.
- Built relationships with members and guests, and created a welcoming and warm environment that promoted future visits.
- Followed established procedures for emergencies, such as evacuating riders from a stalled ride platform, or rescuing someone who fell off a slide into water.
- Collaborated with peers to deliver consistent service and promote customer retention.
- Greeted guests and assisted with the loading and unloading of passengers onto slides.
- Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
Therapeutic Program Worker
Colorado Therapeutic Riding Center
Longmont
05.2022 - 08.2022
- Monitored client's daily activities to ensure safety and compliance with program rules.
- Maintained professional boundaries with clients while providing support and encouragement during the treatment process.
- Ensured horse safety.
- Kept riders interactive with the therapist.
- I made sure to pace the horses from going too fast.
- Made sure to keep riders on horse
Education
High School Diploma -
Sacred Hearts Academy
Honolulu, HI05-2024
Skills
- Water safety
- Patience and empathy
- Strong teamwork
- Age-appropriate interaction
- Slide operation expertise
- Customer service
- Safety procedures
- Animal-assisted therapy
- Communication
- Adaptability in kitchen
Languages
Korean
Native/ Bilingual
Affiliations
- horseback riding
- baking
- cooking
- pet sitting
- swimming
- pet care
Timeline
Slide Attendant
Canad Inns
11.2024 - Current
Therapeutic Program Worker
Colorado Therapeutic Riding Center
05.2022 - 08.2022
High School Diploma -
Sacred Hearts Academy
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