LLEIMI PALOMO
AVE MARIA,USA
Summary
Proactive Assistant Store Manager with 20+ years of retail experience in customer service, sales, and operations. Proven ability to motivate and mentor staff, drive sales, and ensure customer satisfaction with excellent leadership problem- solving and planning abilities drive store success with expert oversight of team activities in day-to-day operations dedicated to maximum profits and customer service results driven manager boosts the business success with continuous this process improvements. industry savvy Leader with proven Skills in managing and motivating personnel demonstrated record of achievement across 20 +years and organizational skills dedicate to delivering exceptional results and exceeding goals by delivering outstanding customer experience.
Overview
25
25
years of professional experience
Work History
Assistant Store Manager
Walmart Supercenter
Naples / Cape Coral, FL
12.2010 - 06.2025
- Work closely with the store manager to maintain day to day operation
- Generated repeat business to exception customer service and respond to a customer concern with a friendly and knowledgeable service
- Performing related duties supports staff results by communicating job expectations and planning monitor and appraising jobs results Help to coach and discipline employees and developing Coordinator and enforcing system, policies procedures, and productivity.
- Scheduled staff, planned work assignments, and monitored employee performance Developed and maintained store layout and displays.
- Established and implemented store policies and procedures.
- Analyzed sales data to identify trends and opportunities for improvement.
- Maintained high standards of customer service throughout the sales process.
- Assisted in the development and execution of promotional events, increasing foot traffic number
- Supervised and trained employees in customer service, sales and inventory management.
Store Manager
7-Eleven Inc.
NAPLES, FL
09.2000 - 11.2010
- Staffing: Ensuring there are enough staff to meet customer needs, recruiting, training, and developing staff
- Inventory: Managing and maintaining inventory levels and controls, ordering and stocking merchandise, and checking in deliveries
- Sales: Maximizing sales and profits, identifying and resolving sales obstacles, and driving sales through customer communication
- Store maintenance: Keeping the store clean and customer-friendly, and performing regular cleaning activities
- Customer service: Providing prompt, efficient, and courteous customer service
- Safety and security: Maintaining the safety and security of the store, and documenting any incidents
- Vendor relations: Developing strong vendor relations
- Promotion: Promoting 7-Eleven to the community and guests
Education
High School Diploma -
Continental Academy
Miami Lakes, Florida05.2015
Skills
- Problem - solving
- Department Oversight
- Vendor Management
- Scheduling Coordination
- Business development and planning
- Store operations
- Inventory Control
- Training/Coaching
- Leadership
- Staff Scheduling
- Store Organization
- Retail Operations
- Store Opening and Closing
- Communication
- Shift Scheduling
- Customer Service
- Cash auditing
- Analytical Thinking
- Multitask and prioritize
Timeline
Assistant Store Manager
Walmart Supercenter
12.2010 - 06.2025
Store Manager
7-Eleven Inc.
09.2000 - 11.2010
High School Diploma -
Continental Academy