Driven and resourceful administrative professional with over a decade of experience assisting with work of high-achieving senior staff. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
16
16
years of professional experience
Work History
Senior Administrative Assistant
WSP-Miami-Dade County Public Schools
12.2021 - Current
Administered secretarial support services to Directors of three separate regions of the Office of Capital Improvement Projects and their Project Managers as designated
Handled incoming phone calls and greeted visitors, and employees with courtesy
Managed emails and other communications showing 100% response to over two hundred emails daily
Served as accounts payable/receivable custodian, assured timely payments to vendors, and followed up on articles not received
Submitted check request in a timely manner, while implementing proper company policies and other procedures of job duties
Distributed information to all departments regarding needs and requirements of groups, meetings and events taking place
Set up and maintain paper and electronic filing systems for records, correspondence, and other material for a company of 124 Soldiers with zero deficiencies
Review work done by others to check for correct spelling and grammar to ensure that company format policies are followed and recommend revisions
Managed the calendar for Director and Project Managers scheduling an average of 14 meetings per week.
Expertly coordinated logistics for functions both within and outside of organization.
Coordinated trainings for new team members, overseeing onboarding details.
Coached new employees on administrative procedures, company policies, and performance standards.
Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
Sorted, opened, and routed mail and deliveries to meet business requirements.
Drafted documents in company-directed formats and fonts accurately and consistently.
Categorized and processed sensitive documents with information of deeply personal nature.
Offered technical support and troubleshot issues to enhance office productivity.
Assisted supervisory staff with management of complex calendars and to-do lists to support organization and productivity.
Calendar Clerk
Goetz, Blee
12.2018 - 03.2021
Managed calendar for up to 20 attorneys scheduling an average of fifty depositions per week, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Contacted witnesses to testify under oath at court hearings.
Filed court documents and legal pleadings with court clerk on behalf of attorneys.
Contacted clients to schedule appointments and discuss progress of cases.
Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Handled confidential and sensitive information with discretion and tact.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes. Answered high volume of phone calls and email inquiries.
Calendar Clerk
Law Offices of Nancy L. Isserlis
06.2012 - 11.2018
Enter court appearances, i.e
Motions, conferences, arbitrations, trials and depositions into the
legal system and legal files as necessary
Managed the calendar for up to 20 attorneys scheduling an average of fifty depositions per
week and over one hundred court appearances
Assign staff or outside counsel to cover the appearances
Fax all necessary documents to outside counsel for each appearance and/or deposition
Send notice letters to adversaries and clients as to court appearances and/or depositions
Communicate with clients, adversaries, various calendar watch, court reporting and interpreting
services
Review all calendar related correspondence
Enter data in the legal system
Requesting Medical/Hospital records for files
Filing Legal documents in the specified court venues
Assisting in the filing of legal documents in the specified case files
Updating Legal staff and clients on the progression of their cases
Assigning investigators to locate/contact clients which are difficult to contact or have been
uncooperative.
Legal Assistant
Gerber & Gerber PLLC
09.2007 - 06.2012
Contacted witnesses to testify under oath at court hearings.
Researched statutes, decisions, legal articles, and codes.
Conducted legal research, compiled and organized evidence and identified relevant legal articles and statutes to use for legal proceedings.
Scheduled appointments, court appearances, and depositions for busy law firm.
Collaborated with attorneys to develop strategies for each case.
Interviewed clients to obtain information relevant to cases.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Filed court documents and legal pleadings with court clerk on behalf of attorneys.
Organized documents to manage paper and electronic filing systems of clients.
Resolved discrepancies in data entry activities for accurate, complete jobs.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.