Lloyd Cordwell
Antioch,TN
Summary
Proven leader in high-pressure culinary environments, adept at kitchen management and enhancing customer satisfaction. At Grand Hyatt Hotel, streamlined cooking processes, boosting kitchen efficiency, and supervised teams to ensure food safety. Demonstrates exceptional knife skills and a commitment to food quality, contributing to increased positive reviews and repeat business.
Overview
3
3
years of professional experience
Work History
Banquet Lead Cook
Grand Hyatt Hotel
2023.09 - Current
- Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
- Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
- Took over line positions in event of emergency.
- Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
- Supervised line cooks to monitor food safety and order accuracy.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Line Cook
Hilton
2023.02 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Coordinated seamless shift transitions by maintaining thorough handover notes and clear communication channels among team members.
Banquet Captain
Hilton Garden Inn Hotel
2022.04 - 2023.08
- Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
- Coordinated with event planners for seamless event organization, leading to increased positive reviews.
- Assisted sales team in upselling additional services or amenities to clients, increasing overall revenue for the company.
- Accomplished multiple tasks within established timeframes.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Banquet Captain
Homewood Suites
2021.07 - 2022.04
- Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
- Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
- Evaluated employee performance routinely through constructive feedback which contributed towards professional growth and development.
- Enhanced guest satisfaction by overseeing banquet operations and ensuring smooth execution of events.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Coordinated with event planners for seamless event organization, leading to increased positive reviews.
Education
Hospitality / Tourism - Food And Beverage Management
University of West Indies
Kingston, JA10.2020
Skills
- Meal Preparation
- Kitchen Management
- Food Safety
- Kitchen Organization
- Menu Planning
- Knife Skills
- Restaurant Operations
- Food Preparation
- Order delivery practices
- Customer Service
Timeline
Banquet Lead Cook
Grand Hyatt Hotel
2023.09 - Current
Line Cook
Hilton
2023.02 - Current
Banquet Captain
Hilton Garden Inn Hotel
2022.04 - 2023.08
Banquet Captain
Homewood Suites
2021.07 - 2022.04
Hospitality / Tourism - Food And Beverage Management
University of West Indies
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