Lloyd Faletutulu
Los Angeles,CA
Summary
Friendly and reliable Cash Handler offering unmatched customer service and workplace focus. Quick and accurate with excellent multi-tasking aptitude. Detail-oriented Cash Handler adept at making change, processing currency through complex equipment . Intricate understanding of currency-handling practices and policies by TCOM. Proficiency with organizational policies, practices and promotions helps streamline CRM and inventory efforts. Accurate, speedy fulfillment of currency orders to support front-end .
Overview
40
40
years of professional experience
Work History
Cash Handler
Federal Reserve Bank Of San Francisco Los Angeles Branch
Los Angeles, CA
07.2012 - Current
- Responsible for receiving , processing and distributing currency in a highly regulated environment while applying strong attention to detail and adhering to standard operating procedures.
- Operate complex processing equipment and troubleshoot machine issues accurately to support achievement of production goals and contractual obligations.
- Work together with team members in a dynamic production environment to maintain quality control policies and work procedures.
- Act as a lead cash handler in the absents of a team lead at any given time or day managing the team for a smooth operation.
- Help the management verifying reports for correctness
- Training of new employees.
- Maintained clean, safe work area in accordance with regulatory and organizational guidelines.
Finance Services Rep
Pacific Premier Bank
Seal Beach, CA
01.2004 - 07.2026
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Recommended products to customers, thoroughly explaining details.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Met customer call guidelines for service levels, handle time and productivity.
- Educated customers about billing, payment processing and support policies and procedures.
- Opening new accounts
- Assisting Manager in opening and closing of the branch. Managing the branch in the absent of the manager.
Lockbox Processor
Comerica Bank
Los Angeles, CA
10.2002 - 07.2004
- Matched purchase orders with invoices and recorded necessary information.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Finance Settlement Officer
Commonwealth Bank
Sydney Australia, New South Wales
01.1994 - 11.1999
- Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.
- Answered telephone and coordinated meetings and conferences.
- Handled filing systems for both short and traditional real estate transactions.
- Handled complex scheduling for appointments, court appearances and depositions for busy litigation firm.
- Provided key administrative assistance to senior management.
- Compiled documentation, ensuring accuracy and detail for legal briefs, responses to opposing counsel, motions to court and trial exhibits.
- Investigated facts and law of cases, using pertinent sources to determine causes of action and to prepare cases.
Education
High School Diploma -
Rongotai College
Wellington New Zealand11.1983
Accomplishments
- Trained and mentored employees.
- General Manager Award Recipient:
- Courage and determination in armed robbery ;
- Internal surveillance and reporting theft.
Timeline
Cash Handler
Federal Reserve Bank Of San Francisco Los Angeles Branch
07.2012 - Current
Finance Services Rep
Pacific Premier Bank
01.2004 - 07.2026
Lockbox Processor
Comerica Bank
10.2002 - 07.2004
Finance Settlement Officer
Commonwealth Bank
01.1994 - 11.1999
High School Diploma -
Rongotai College
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