Summary
Overview
Work History
Education
Skills
Timeline
Generic

LLOYD GYASI

Landover,MD

Summary

Skilled in healthcare regulations and patient care, I excelled at Manhyia District Hospital by enhancing patient safety and satisfaction. Leveraging strong customer service and medical ethics, I improved transport efficiency and hygiene standards, contributing significantly to the hospital's patient care achievements. My proactive approach and dedication to patient confidentiality set me apart in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Patient Transport Aide

Manhyia District Hospital
Accra, Ghana
02.2019 - 04.2021
  • Assisted patients with transfer from stretcher to wheelchair and vice versa.
  • Moved patients in and out of vehicles and lifted on and off beds.
  • Maintained schedules by delivering patients safely and on time to procedure rooms.
  • Operated various types of transport equipment, such as wheelchairs, stretchers, and patient lift systems, with proficiency.
  • Checked wheelchair and stretcher functionality prior to patient pick up.
  • Conducted routine checks of transport equipment to ensure safety and functionality, reporting any issues to management.
  • Cleaned, disinfected and prepared rooms for incoming patients.
  • Answered questions from family members about the status of their loved ones who were being transported.
  • Provided assistance to physicians and nurses in the emergency room during patient transports.
  • Maintained strict adherence to hygiene and infection control policies, sanitizing transport equipment after each use.

Security Officer

Gold Crest Security
Accra, Ghana
02.2017 - 12.2018
  • Explained security protocols to employees and guests to promote readiness for emergency situations.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Coordinated with law enforcement and emergency responders during incidents and emergencies.
  • Responded to alarms and conducted investigations as required.
  • Searched bags manually to identify prohibited items and contraband.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Verified photo IDs and tickets to allow guests passage.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Inspected fire extinguishers to ensure they were properly charged and operational.

Customer Service Representative

Cox Communications Limited
Accra, Ghana
03.2015 - 12.2016
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Monitored customer satisfaction levels through surveys and feedback forms.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Resolved customer complaints promptly and efficiently.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.

Health Promotion Officer

Tafo Government Hospital
Kumasi, Ghana
02.2013 - 11.2016
  • Developed partnerships with schools, businesses, churches, and civic groups to promote healthier communities.
  • Created educational materials for public distribution regarding nutrition, physical activity, and other health topics.
  • Organized and coordinated health-related events, such as seminars, workshops, conferences, and health screenings.
  • Developed and implemented health promotion activities to increase awareness of healthy lifestyle choices.
  • Provided advice on how individuals can modify their lifestyles in order to reduce risk factors associated with chronic diseases.
  • Collaborated with local organizations to coordinate community-wide initiatives related to health promotion.
  • Prepared reports summarizing findings from programs, surveys, and research projects.
  • Conducted research on health topics related to the organization's mission.

Education

Associate of Arts - Journalism And Mass Communication

Progressive Media Network
Kumasi
06-2008

High School Diploma -

Juaben Senior High School
Kumasi
07-2005

Skills

  • Healthcare regulations
  • Medical ethics
  • Patient confidentiality
  • Fall prevention
  • Patient transport
  • Customer service
  • Assisting with transfers
  • Patient care
  • Equipment transportation

Timeline

Patient Transport Aide

Manhyia District Hospital
02.2019 - 04.2021

Security Officer

Gold Crest Security
02.2017 - 12.2018

Customer Service Representative

Cox Communications Limited
03.2015 - 12.2016

Health Promotion Officer

Tafo Government Hospital
02.2013 - 11.2016

Associate of Arts - Journalism And Mass Communication

Progressive Media Network

High School Diploma -

Juaben Senior High School

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LLOYD GYASI