To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Contractor - DocuSign & Content Management
Nationwide
08.2023 - 05.2024
Assist with processing and handling tickets pertaining to Content Management
Currently working with workers to create automated code to retrieve certain reports from DocuSign to be internally used.
Developed prototypes to use for testing, measuring data and gathering valuable feedback.
Generated reports detailing findings and recommendations.
Intern
Nerd Herd Line
05.2023 - 08.2023
Assisted in the creation of the DocuSign repository, where I helped educate new and existing workers on the handling and usage on the DocuSign interface.
Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
Enhanced intern productivity by assisting with project coordination and providing ongoing support.
Paid attention to detail while completing assignments.
Worked well in a team setting, providing support and guidance.
Library Student Assistant
C.G. O’Kelly Library
08.2022 - 04.2024
Manage the booking and assignment of room spaces over a max 4-hour timeframe
Assisting with students and inquiries relating to tech-related problems.
Provided technology-based assistance to students whenever needed.
Assisted patrons with library's computers and provided information on logging onto Internet.
Helped patrons locate resources using catalog and circulation systems.
Utilized computer databases to locate library materials.
Checked out and checked in items using library computer system.
Web Administration Intern
NC Department of Natural and Cultural Resources
05.2022 - 08.2022
Assisted with some creation of NC 250 – an informational website set to launch in 2026 that celebrates the 250th anniversary of America’s independence
Edited, created, proofread, and migrated different blog posts from different mediums onto the main website of the department using HTML and Drupal.
Education
Bachelor of Science - Information Technology
Winston-Salem State University
05.2024
Skills
Strong interpersonal, verbal & written communication, problem solving and analytical skills
Work effectively and efficiently with others to achieve common goals in a team setting
Display a high level of energy and motivation to produce work of the highest quality
Proficient knowledge of Windows Platforms, Microsoft Office, Java, Drupal, HTML, and Visual Basic
Strong people skills, ability to work with any and everyone to get and meet goals
Time management abilities
Problem-Solving
Software Development
Adaptability
Issue Research
Multitasking Abilities
Time Management
Affiliations
Career Pathway Program, Charles Hamilton Houston Foundation, Inc., Remote Location, 03/22, Present, Participate in mentorship, presentations and workshops and receive career coaching to develop a strategy to acquire and develop the knowledge, skills and experiences necessary to prepare for and enter the competitive and evolving global market with confidence and competence to increase access to career opportunities.