LLOYD R MILTON JR
Frito-Lay
Burnsville,MN
Work Preference
Job Search Status:
Open to work
Desired Job Title
Quality Assurance AnalystCompliance AnalystProject CoordinatorProject Management AssociateOperations Coordinator
Work Type
Full Time
Location Preference
RemoteOn-Site
Location:
Burnsville, MNEscanaba, MI
Open to relocation:
No
Minimum Desired Compensation
$60000/yr
Important To Me
Work-life balanceCompany CulturePersonal development programsWork from home optionHealthcare benefits
35
years of professional experience
Principal Quality Assurance Engineer with extensive experience in writing and executing test plans while leading Quality Assurance teams. Delivered compliance validation for eCommerce implementations and managed complex multi-phase projects, including API integrations and stakeholder communication. Committed to process improvement and efficiency through standardized testing procedures and workflow automation.
Work History
Route Sales Representative
8 Months- Delivered, sold, and merchandised the company's complete line of products to local large chain stores, grocery stores, and gas stations.
- Drove 30ft box truck on set route, independently unloaded orders, merchandised products, and partnered with store managers to drive sales.
- Maintained and strengthened customer relationships to support sales growth.
- Maintain sales/refunds records.
- Perform daily pre/post inspections on the assigned truck and maintain proper documentation.
- Follow all DOT regulations to maintain driving status.
GSOC Operator
3 Months- Identify, evaluate and monitor enterprise risks that could impact business activities and provide business leaders the information they need to make critical decisions.
- Collaborate with cross-functional teams to create innovative strategies and develop best-in-class programs that drive sustainable effectiveness.
- Create detailed reports of incidents using internal incident management reporting systems.
- Created detailed incident reports using internal incident management systems to ensure accurate documentation and response.
- Monitored internal and external camera systems to ensure security and safety.
PRINCIPAL QA ENGINEER, COMPLIANCE
5 Years 2 Months- Validated storefront and SaaS connector releases for US/EU/ROW regulatory compliance using internal/client storefronts and APIs in Postman, ensuring adherence to industry standards.
- Conducted risk assessments of storefront clients' releases against regulatory compliance requirements, identifying potential threat levels to mitigate risks.
- Validated new storefront and SaaS connector releases for US/EU/ROW regulatory compliance using internal/client storefronts and APIs using Postman.
- Developed and maintained compliance test plans aligned with updated global regulations, ensuring comprehensive coverage of regulatory requirements.
- Created and maintained compliance test plans ensuring alignment with updated global regulations.
- Delivered compliance training to internal and client teams, enhancing understanding of regulatory requirements.
- Led QA testing of Klarna payment implementation on the Magento SaaS platform, which generated over $600k in revenue and allowed streamlined integration with future SaaS platforms.
- Conducted ad-hoc project testing to validate compliance with Statements of Work and client expectations. based on requirements and Statements of Work (SOW).
- Tested ad-hoc projects based on requirements and Statements of Work (SOW).
- Collaborated with on-shore and off-shore teams to ensure successful project delivery.
- Managed and wrote 300+ new tests for a Global VAT Invoicing project, increasing team efficiency by 15%.
- Provided subject matter expertise during testing phases, ensuring timely releases for high-priority projects.
SENIOR QA ENGINEER, SMARTCHANNEL
2 Years 6 Months- Led global QA testing teams for Adobe and Avast storefronts, acting as Release Manager for regular and emergency releases.
- Developed and executed test plans and regression suites while maintaining defect management strategies using Jira and HP-ALM to enhance testing efficiency.
- Expanded on continuous improvement of regression suite, increasing the speed and accuracy of releases by 20%.
- Trained clients and QA teams on processes, streamlining workflows and ensuring adherence to requirements.
- Resolved client escalations by conducting thorough research and collaborating with internal teams, resulting in a 40% improvement in client satisfaction.
- Trained clients and QA teams on processes which ensured streamlined workflows and adherence to requirements.
- Managed QA release cycle, assigning projects to QA team to optimize resource allocation and project delivery.
- Led weekly 1:1 with the QA team to support workload prioritization, identify roadblocks and provide real-time feedback and professional guidance with the team.
QA ANALYST, RETAIL POINT OF SALE
3 Months- Conducted manual storefront and Point of Sale testing to validate functionality against QA requirements, enhancing overall system reliability.
- Developed and reviewed comprehensive test plans in Azure, effectively prioritizing and managing multiple project streams to ensure timely delivery.
- Provided daily and weekly updates to global cross-functional teams, facilitating alignment of sprint outputs with business objectives.
QA ENGINEER, SAP
1 Year 9 Months- Led testing for the FX Fees project, generating $100k+ in revenue in Q4 2015 by implementing efficient workflows.
- Coordinated on-shore and off-shore teams to ensure timely and accurate testing outcomes.
- Successfully conducted regression testing for SAP Process Orchestration upgrades, spanning 6+ months.
- Executed regression testing for SAP Process Orchestration upgrades over 6 months, ensuring system stability.
- Developed SAP SD training module for off-shore SAP team of 12, enhancing team skills over 3 months.
QUALITY ASSURANCE ENGINEER, MyCommerce
2 Years 8 Months- Lead Tester and Release Manager for SWREG commerce platform, ensuring quality and timely releases.
- Developed automated and manual test cases with HP ALM and Selenium, enhancing test coverage and reliability.
- Designed and executed load testing project, effectively stress-testing REST API storefronts to ensure performance under high traffic.
- Automated regression testing across three platforms, streamlining release processes and improving testing efficiency.
- Integrated PayPal Express and Bitcoin, contributing $600k+ in new revenue.
BUSINESS ANALYST, MyCommerce
8 Years 1 Month- Analyzed sales data and trends to identify fraud patterns, supporting compliance with Visa and MasterCard regulations.
- Conducted content moderation and compliance reviews, identifying and flagging adult and explicit material to uphold platform standards.
- Created and automated RYG report for top 50 clients across 6 platforms using MS Office Suite, enhancing reporting efficiency.
Senior Customer Service Specialist
3 Years 5 Months- Resolved escalated customer inquiries from junior representatives, enhancing customer satisfaction through effective email and phone communication.
- Responded to 75 phone or 350 email customer service inquiries daily.
- Processed customer orders via phone, email, and mail, ensuring timely fulfillment and accurate record-keeping.
- Validated company information and facilitated setup of credit accounts for purchase orders, streamlining account management for clients.
Senior Merchandising Specialist
4 Years 3 Months- Read planograms and reset store display to diagram for weekly ads and per corporate updates.
- Executed planogram reviews and reset store displays according to weekly ads and corporate updates.
- Modified local planograms to align with current stock and similar value items, optimizing display space utilization.
- Supported management of junior members by training them in planogramming tasks and providing ongoing assistance.
- Managed receipt of shipments to ensure stock availability twice a week requiring lifting and stocking of items up to 120 lbs.
Medical Service Technician
4 Years- Served 3+ years on Medical/Surgical ward and 1 year in Emergency Room, providing critical patient care.
- Monitored vital signs and documented patient care to ensure accurate treatment and follow-up.
- Coordinated and assisted in medical procedures, enhancing patient safety and procedural efficiency.
- Set up and maintain diagnostic and therapeutic equipment.
- Developed teamwork and leadership skills to enhance compliance in medical and military environments.
Education
No Degree - English coursework
No Degree - Biology coursework
Medical Service Technician Certification - Accounting and Finance
Six Sigma Green Belt Certification - Accounting
Introduction to SQL Certification - Accounting and Finance
Skills
Testing: Agile
Waterfall
Regression
UAT
Defect Management
Project Estimation
Project oversight
Selenium
Testing methodologies
Customer Compliance
Product Integration
Product Testing
Sales goals
Leads prospecting
Testing: Agile
Waterfall
Regression
UAT
Defect Management
Project Estimation
Project Management
Selenium
Manual & Automated Testing
SaaS Compliance
SaaS Integration
SaaS Testing
Programming & Databases: Java
JavaScript
SQL
JSON
XML
MySQL
HTML
Customer relationship management
Soft Skills: Team Leadership
Cross-Functional Collaboration
Project oversight
Regulatory compliance
Communication skills
Customer retention strategies
Sales performance
Inventory Management
Lead generation
Timeline
Route Sales Representative
Frito-Lay
02.2026 - CurrentRead More
GSOC Operator
Allied Universal
11.2025 - 02.2026Read More
PRINCIPAL QA ENGINEER, COMPLIANCE
Digital River
01.2020 - 03.2025Read More
SENIOR QA ENGINEER, SMARTCHANNEL
Digital River
07.2017 - 01.2020Read More
QA ANALYST, RETAIL POINT OF SALE
Accenture Consulting
04.2017 - 07.2017Read More
QA ENGINEER, SAP
Digital River
03.2015 - 12.2016Read More
QUALITY ASSURANCE ENGINEER, MyCommerce
Digital River
07.2012 - 03.2015Read More
BUSINESS ANALYST, MyCommerce
Digital River
06.2004 - 07.2012Read More
Senior Customer Service Specialist
Digital River
01.2001 - 06.2004Read More
Senior Merchandising Specialist
Best Buy
09.1996 - 12.2000Read More
Medical Service Technician
US Air Force
01.1992 - 01.1996Read More
Minneapolis Community and Technical College
Introduction to SQL Certification from Accounting and Finance
Read More
Aveta Management and Strategy Institute
Six Sigma Green Belt Certification from Accounting
Read More
Western Oklahoma State College
No Degree from Biology coursework
Read More
Northern Michigan University
No Degree from English coursework
Read More
Community College of The Air Force
Medical Service Technician Certification from Accounting and Finance
Read More