Lloyd Forbes
Hanahan,SC
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
20
20
years of professional experience
Work History
Manager of GPS Services
Student Transportation Inc.
06.2014 - 09.2024
- Managed GPS software for over 200+ locations throughout North America
- Responsible for developing and maintaining integration services using SFTP, FTPS, and FTP protocols
- Wordpress and GA Administrator responsible for managing and maintaining the main corporate site and 20 subsidiary sites across North America
- Implemented server hosted sites in Microsoft Internet Information Services for 60+ clients
- Assisted 200+ locations with data management, client support, integrations, and IT support
Implementation Specialist
SafeStop Inc.- STA
09.2016 - 09.2023
- Worked directly with developers to create new iterations of vehicle tracking mobile app
- Implemented integrations between our vehicle tracking application and GPS & routing platforms
- Served as intermediary between front end users and development team, with an understanding of client needs and the capabilities of the development team
- Developed understanding of data integrations through file transfer, scripting, and APIs
Social Worker
SC Department of Social Services
02.2013 - 06.2014
- Developed family treatment plans for parents and children in foster care
- Managed a caseload of 20-45 children in foster care
- Served as an expert witness in DSS hearings and trials
- Awarded Social Worker of the Year for the State of South Carolina in 2014
Sociotherapist
Hillside Children's Center
03.2005 - 08.2012
- Responsible for safety and wellbeing of children between 6-21 years of age in the only Residential Intensive Treatment Unit in New York State at the time
- Developed and implemented individual treatment and safety plans for residential patients
Education
BA - PUBLIC JUSTICE
SUNY Oswego
Oswego, New YorkAA - HUMANITIES & SOCIAL SCIENCES
Cayuga Community College
Auburn, New YorkSkills
- Relationship Management
- Cloud Computing/Services
- Data Science
- Wordpress
- Google Analytics
- IT Services
- Kanban Development
- Trello
- Zoho
- Customer Support
- Product Management
- JIRA
- Project Management
- App Development
- Formstack
- Zoho CRM
- Internet Information Services
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Time Management
- Cross-Functional Teamwork
- Policy Implementation
- Key Performance Indicators
- Decision-Making
- Customer Service
- Computer Skills
- Positive Attitude
- Problem Resolution
- Problem-Solving
- Attention to Detail
Websites
Certifications
- Python for Data Science, AI & Development, 03/01/24
- Tools for Data Science, 12/01/23
- Data Science Methodology, 01/01/24
- Google Analytics Certification, 03/01/21
Timeline
Implementation Specialist
SafeStop Inc.- STA
09.2016 - 09.2023
Manager of GPS Services
Student Transportation Inc.
06.2014 - 09.2024
Social Worker
SC Department of Social Services
02.2013 - 06.2014
Sociotherapist
Hillside Children's Center
03.2005 - 08.2012
BA - PUBLIC JUSTICE
SUNY Oswego
AA - HUMANITIES & SOCIAL SCIENCES
Cayuga Community College
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