Lluvia Soriano
Lafayette
Summary
Pursuing Dental Hygiene Degree at Chemeketa Community College with a focus on gaining practical experience in office settings. Proven ability to collaborate effectively in diverse teams. Quick learner with adaptability to new challenges. Bilingual in English and Spanish, facilitating improved communication with clients and colleagues.
Overview
4
4
years of professional experience
Work History
Housekeeper
Mcminnville Commercial Cleaning
McMinnville
08.2023 - 02.2024
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent, daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Cashier
Lowes Home Improvment
McMinnville
07.2021 - 11.2021
- Answered customers' questions and provided information on store procedures or policies.
- Scanned items and checked pricing on cash register for accuracy.
- Balanced daily transactions on a computerized point-of-sale system.
- Helped customers find specific products, answered questions, and offered product advice.
- Resolved customer complaints professionally in accordance with company policy.
Receptionist
Oswego Roofing Inc.
Lake Oswego
04.2021 - 07.2021
- Greeted incoming visitors and customers professionally, and provided friendly, knowledgeable assistance.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Used Microsoft Word and other software tools to create documents and other communications.
Crew Member
Carls Jr.
03.2020 - 08.2020
- Took orders, prepared meals and collected payments.
- Maintained fast speed of service, especially during rush times.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Education
High School Diploma -
Dayton High School
Dayton, OR06.2021
Skills
- Fluent in Spanish
- Guest Services
- Verbal and written communication
- Scheduling
- Organization skills
- Attention to detail
- Microsoft Office
- Excellent work ethic
- Good listening skills
Timeline
Housekeeper
Mcminnville Commercial Cleaning
08.2023 - 02.2024
Cashier
Lowes Home Improvment
07.2021 - 11.2021
Receptionist
Oswego Roofing Inc.
04.2021 - 07.2021
Crew Member
Carls Jr.
03.2020 - 08.2020
High School Diploma -
Dayton High School
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