Lluvia Valdes Perea
Aurora,CO
Summary
Highly motivated and detail-oriented individual with strong communication and interpersonal skills, able to support and reassure others in high-stress environments. Demonstrates excellent accuracy in administrative and task-based work while maintaining strong organization and multitasking abilities in fast-paced settings. A collaborative team player who adapts quickly to new situations and is committed to continuous learning and professional growth. Comfortable in hands-on, active roles requiring focus, efficiency, and reliability.
Overview
7
7
years of professional experience
Work History
Administrative & Operations Assistant
Phase One Landscapes Inc
Denver, CO
04.2021 - Current
- Coordinated daily administrative operations to enhance efficiency in workflow processes.
- Developed and maintained filing systems to improve data retrieval and organization across departments.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Handled sensitive information with discretion, maintaining confidentiality at all times while adhering to company guidelines.
- Contributed to the growth of the company by providing excellent customer service and fostering positive relationships with clients and vendors
- Managed vendor relationships to ensure timely delivery of services and products while maintaining cost efficiency.
- Managed filing system, entered data and completed other clerical tasks.
Restaurant Hostess
Red Robin
Aurora, CO
06.2020 - 03.2021
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Handled customer inquiries and concerns promptly and professionally.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Delivered pick-up and curbside orders to guests.
- Backed up servers by checking on tables and retrieving items for guests.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Cashier
Giant Dollar
Aurora, CO
06.2019 - 09.2019
- Processed transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and product selections.
- Maintained cleanliness and organization in checkout area.
- Handled cash, credit, and debit transactions accurately.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Welcomed customers and helped determine their needs
Education
High School Diploma -
Aurora West College Prepartory Academy
Aurora, CONo Degree - Radiography
Community College of Aurora
Aurora, CO05-2029
Skills
- Verbal communication
- Policy enforcement
- Document management
- Adaptability
- Customer service
- Calendar management
- Problem-solving
- Teamwork and collaboration
- Critical thinking
- Multitasking and time management
Associated Landscape Contractors of Colorado MVP Award 2023
Honored with the 2023 MVP Award from ALCC for exceptional performance, leadership, and significant contributions that improved team and company outcomes.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative & Operations Assistant
Phase One Landscapes Inc
04.2021 - Current
Restaurant Hostess
Red Robin
06.2020 - 03.2021
Cashier
Giant Dollar
06.2019 - 09.2019
High School Diploma -
Aurora West College Prepartory Academy
No Degree - Radiography
Community College of Aurora