Lluvia Jazmin Zamudio
Summary
Passionate and strong willed in relationship building and problem solving. Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management, arts and crafts and technology! Advanced knowledge of debugging operations and dedication to see issues through to the end. Skilled in tackling problems in ways to develop strong solutions!
Overview
3
3
years of professional experience
Work History
Paraprofessional
Ability Counts
11.2023 - 01.2024
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Coordinated with multidisciplinary teams to evaluate student progress and adjust instructional strategies as needed.
- Strengthened student literacy skills through targeted reading intervention programs tailored to individual needs.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
Sales and Service Representative
24 Hour Fitness
02.2021 - 05.2023
- Increased customer satisfaction by providing knowledgeable assistance and addressing their needs promptly.
- Utilized interpersonal communication skills and product expertise.
- Build and reconciled reports with clients and various types of member correspondences.
- Cultivated long-term client relationships by maintaining open communication channels and providing exceptional service.
- Managed key accounts effectively by proactively addressing concerns or issues, ensuring high levels of customer retention and satisfaction.
- Streamlined the sales process for increased efficiency, ensuring accurate record-keeping and timely follow-ups.
- Developed personalized solutions for clients based on their unique challenges and goals, leading to higher and better results/conversions.
- Developed and maintained comprehensive understanding of products and especially services.
- Utilized CRM software to manage customer accounts and track performance metrics through advanced PC skills.
- Developed and updated databases to handle customer data.
Support Engineer
Sam's Club
07.2023 - 10.2023
- Enhanced overall program quality by roughly testing and identifying bugs and glitches that needed to be fixed to make tech systems run smoothly.
- Improved product performance by conducting tests on various platforms and devices.
- Identified issues, ensuring timely product releases.
- Achieved smoother gameplay experiences by detecting and documenting graphical errors and inconsistencies.
- Maintained clear communication channels between QA teams and development departments for effective issue tracking and management.
- Documented testing procedures for developers and future testing use.
Education
High School Diploma -
Rubidoux High School
Riverside, CA05.2020
Skills
- Activity Oversight
- Debugging
- CRM/Microsoft systems and software proficiency
- Computer literacy
- Problem-solving
- Interpersonal skills
- Strong communication
- Understanding Colleague and Customer Needs
- Small Group and Individual Assistance
- Social Development and Integration
- Progress Monitoring
- Teacher Support and Collaboration
Timeline
Paraprofessional
Ability Counts
11.2023 - 01.2024
Support Engineer
Sam's Club
07.2023 - 10.2023
Sales and Service Representative
24 Hour Fitness
02.2021 - 05.2023
High School Diploma -
Rubidoux High School
Similar Profiles
Nelly ToxquiNelly Toxqui
Instructor and Job Coach at Ability CountsInstructor and Job Coach at Ability Counts
Veronica SalangaVeronica Salanga
Case Manager at Ability Counts Inc.Case Manager at Ability Counts Inc.
Jackson EastoJackson Easto
Field Technician at Quality CountsField Technician at Quality Counts