Llynnette Forsch
Lakewood
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
2
2
years of professional experience
2001
2001
years of post-secondary education
1
1
Certification
Work History
Delivery Driver
DoorDash
Tacoma
07.2023 - Current
- Delivered food orders to customers efficiently and accurately.
- Navigated routes using GPS to optimize delivery times.
- Communicated with customers to confirm order details and resolve issues.
- Adhered to safety regulations while driving in various conditions.
- Managed multiple deliveries simultaneously while following company protocols.
- Utilized mobile app for order tracking and customer feedback collection.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled merchandise in accordance with product handling standards.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Monitored fuel level throughout shift and refueled when necessary.
- Maintained accurate records of goods delivered and collected payments as required.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
- Conducted emergency vehicle repairs to restore safety and dependability.
Retail Merchandiser
Clear Choice Retail Solutions, LLC
08.2024 - 08.2025
- Organized product displays to enhance customer engagement and drive sales.
- Assisted in inventory management to ensure product availability and stock rotation.
- Collaborated with team members to execute promotional strategies effectively.
- Organized product displays in accordance with corporate guidelines.
- Displayed promotional material such as signs and banners.
- Placed prices and descriptive signage to enhance displays and promote items.
- Communicated and coordinated execution of planograms with store management.
- Ensured compliance with company policies and procedures regarding safety regulations.
- Used company provided mobile technology to perform basic job functions.
- Created visual presentations that effectively promoted products.
- Provided training on merchandising techniques and procedures to new staff members.
- Fostered strong relationships with store staff and management to ensure smooth operation of merchandising activities.
- Implemented planograms with precision to maintain brand consistency across stores.
- Maintained a clean and organized retail environment to enhance shopping experience.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Cleaned and organized display cases, shelves and aisles.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Maintained accurate records of all changes made to the current planograms.
- Ensured accurate implementation of planograms throughout assigned territory.
- Executed promotional campaigns according to planograms provided by corporate headquarters.
- Stocked shelves with merchandise according to planograms provided.
- Executed visual merchandising plans by arranging product displays according to planograms provided by corporate office.
- Completed resets on schedule and followed corporate planograms to properly arrange all merchandise.
- Maintained store shelves, racks and displays by restocking items according to store planograms.
- Stocked product and maintained product displays according to merchandising standards, vendor contract terms and planograms.
- Executed resets of store shelves, displays and fixtures according to planograms and visual guidelines.
- Followed planograms for proper product placement on shelves.
- Documented processes related to developing, implementing, and maintaining planograms.
- Ensured that items were placed correctly within the store's layout according to planograms.
- Stocked shelves according to planograms or diagrams that showed where items should be placed.
- Stocked shelves with merchandise according to store planograms.
- Followed company standards for merchandise presentation and planograms of best apparel and displays.
- Executed all merchandising directives accurately according to planograms.
- Set up tables and displays at events according to planograms provided by clients.
- Ensured proper placement of products on shelves by using planograms provided by the vendor and supplier.
- Ensured shelves were stocked with appropriate amounts of merchandise according to planograms.
- Executed planograms according to corporate guidelines for merchandising standards.
- Executed store planograms and ensured product placement was consistent with corporate strategy.
- Stocked shelves with new merchandise according to planograms provided by corporate office.
- Completed resets to keep store aligned with current planograms.
- Collaborated with store personnel to arrange product placement according to planograms.
- Assisting with stocking shelves with merchandise according to planograms or instructions from corporate headquarters.
- Execute store planograms to ensure product placement meets company standards.
- Executed changes in floor plans and planograms to provide enhanced visual displays of merchandise.
- Organized products on shelves according to predetermined planograms.
- Restocked shelves with merchandise according to store planograms.
Store Associate
Smoke King & Beer Vape Shop
Tacoma
09.2023 - 05.2024
- Assisted customers with product selection and answered inquiries regarding store offerings.
- Maintained inventory levels by restocking shelves and organizing merchandise displays.
- Operated cash register, processed transactions, and handled customer payments efficiently.
- Ensured compliance with safety regulations and store policies during daily operations.
- Educated customers on product features, including vaping devices and accessories available for purchase.
- Collaborated with team members to create a welcoming and engaging shopping environment.
- Ensured the cleanliness and tidiness of the store.
- Demonstrated excellent customer service skills at all times.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Provided cash register operations and handled customer payments.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Assisted customers with product selection, pricing and availability.
- Performed daily opening and closing procedures for store operation.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Operated scanning equipment for price checks and stock replenishment.
- Assisted with loading and unloading deliveries from vendors.
- Followed loss prevention guidelines to deter theft.
- Reconciled daily sales transactions against cash registers totals.
- Utilized computer systems for order entry, tracking, invoicing and other related tasks.
- Assisted customers with product selection based on their needs and preferences.
- Addressed customer questions and concerns regarding products and services.
- Conducted price checks and updated pricing information as needed.
- Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
- Processed sales transactions accurately and efficiently at the cash register.
- Answered store and merchandise questions and led customers to wanted items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Bagged or packaged purchases and wrapped gifts.
- Described merchandise and explained use, operation and care.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Prepared merchandise for purchase or rental.
- Maintained records related to sales for store management.
Education
GED
Tacoma, WASome College (No Degree) - Gender Studies
Tacoma Community College
Tacoma, WASkills
- Route optimization
- Vehicle maintenance
- Order tracking
- Safety compliance
Certification
- WalMart Volt Certified. 08/2024
- Forklift Operator Certified 04/2020
- Washington State Drivers Licence 10/2001 Renewed as required until 10/2030
Timeline
Retail Merchandiser
Clear Choice Retail Solutions, LLC
08.2024 - 08.2025
Store Associate
Smoke King & Beer Vape Shop
09.2023 - 05.2024
Delivery Driver
DoorDash
07.2023 - Current
GED
Some College (No Degree) - Gender Studies
Tacoma Community College