L. Maribel De La Rocha

I was entrusted with IRS-wide responsibility for overseeing the agency's national Disclosure and Freedom of Information Act (FOIA) Programs. Annually, my office processed approximately 12,000 cases received from taxpayers, media, and other public entities seeking IRS records and/or Federal Tax Information.

• Oversight responsibility for 189 personnel members that included senior managers, frontline managers, policy analysts and caseworkers, supervised daily performance, training and development to ensure the correct implementation of disclosure policies and strict compliance with all applicable legal standards.
• Supervised all aspects of hiring, training development and delivery, as well as performance monitoring for all units within Disclosure Operations.
• Managed the travel and training budget for the entire Disclosure Operations unit, ensuring resources were allocated efficiently and effectively.
• Implemented data-driven decision-making strategies, leading to more informed business choices and positive outcomes and leveraged data and analytics to make informed decisions and drive business improvements.

I led teams comprised of 45 personnel members and had nationwide responsibility for managing the agency's data exchange programs and ensuring compliance with privacy and disclosure regulations.

• Managed Data Exchange Program (GLDEP) with the States, ensuring adherence to legal and safeguarding requirements under IRC 6103(d).
• Managed Computer Matching Agreements, facilitating the exchange of data between federal and state agencies to ensure accurate eligibility determinations for various government programs.
• Coordinated with Information Technology (IT) to manger the Freedom of Information Act (FOIA) automated case management system (AFOIA), as well as design of the replacement system.
• Managed the AFOIA contract with the outside vendor remaining within budgetary constraints.