L. Nicole Jenney

• Mapped risk statement to current and new issues, along with escalation of insufficient remediations.
• Review FFIEC changes, determine required PRC updates.
• Initiated procedure updates for Corporate Security.
• Created and led PII attestations completion and support in process resolution.
• Completed 2023 GLBA Risk Assessment.
• Built and migrated Enterprise sub-team group websites, reducing privileged access issues.
• Created process flows for RCSA models.

MORA Manager

• Managed and trained team members to enhance audit department performance and increase operational efficiency.
• Developed and led a risk assessment program to assess compliance with regulatory requirements, industry standards, and operating procedures.

Project Management

• Furnished project updates to various stakeholders, informing them about strategy, adjustments, and progress.
• Modified project plans when needed to better align with organizational objectives.

• Supported regional branches with turnaround management processes, increasing organization and efficiency to enhance profitability.
• Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
• Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
• Educated employees on corporate policy and procedure compliance to facilitate improved operational outcomes.