Locsam Ramos
Los Angeles,CA
Summary
Driven by a passion for exceeding performance expectations, I honed my inventory control and communication skills at Eaze Technology, ensuring customer satisfaction and operational efficiency. My experience as a delivery specialist and assistant manager showcases my ability to lead teams, resolve conflicts, and maintain rigorous safety standards, contributing to significant operational improvements.
Overview
23
23
years of professional experience
Work History
Delivery Specialist
Eaze Technology
San Francisco, CA
09.2019 - Current
- Process and deliver customer orders using OnFleet, Weedmaps driver applications, and Waze or Google navigation technology.
- Package orders accurately, take cash payments, and make accurate change.
- Provide exceptional customer service by phone, text, and during in-person deliveries.
- Develop and maintain rapport with our customers, partners, and staff.
- Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customers' requests and/or problems to a manager when needed.
- Ensure strict control to protect organizational assets at the direction of management.
- Perform other related work as required.
Assistant Manager
Cater's Delights
Los Angeles, USA
06.2006 - 12.2024
- Catering and event planning as a team lead
- Coordinating, supervising, and directing all aspects of the catering and serving departments.
- Working to maintain profitable operations, and high-quality products and service levels.
- Oversee and coordinate restoration projects from start to finish.
- Motivate and manage a diverse team effectively.
- Solving skills with a hands-on approach to building solutions in challenging environments.
- Ability to work under pressure while maintaining attention to detail in all aspects of project management.
Stock Manager
Calvin Klein
Los Angeles, USA
03.2005 - 01.2007
- Stocking and inventory duties included pulling and filling orders, stock checks, replenishing, and visual floor setup.
- Cashier responsibilities included cash handling, answering incoming calls, and beginning and assisting in the sales process.
- Stock shelves and merchandise displays as needed.
- Assist with inventory management and replenishment.
- Excellent communication skills are needed to interact effectively with customers and team members.
- Proficiency in operating a POS system for accurate transaction processing.
- Knowledge of technology products to assist customers with their purchases.
- Lift and carry items up to 25 pounds.
Sales Associate/Stock Manager
Armani Exchange
Los Angeles, USA
01.2002 - 10.2006
- Upselling and customer service were a priority.
- Cultivating clientele for repeat business.
- Resolving customer complaints by developing solutions, and preparing reports.
- Contributing to team effort by accomplishing related tasks, as needed.
- Phone etiquette to handle phone inquiries professionally and efficiently.
- Excellent communication skills are needed to interact effectively with customers and team members.
- Strong organizational skills.
- Maintain a tidy and well-stocked sales floor and stockroom.
Education
Associate of Arts - Banking And Finance
Lacc
Los Angeles, CA11-2005
High School -
Bound Brook, N.J01.2002
Skills
My drive is to meet and exceed all performance expectations
- Vehicle loading
- Cash handling experience
- Safety awareness
- Communication Skills
- Conflict Resolution
- Team building
- Inventory Control
- Vehicle Maintenance
- Operating a POS system for accurate transaction processing
- Secure loads
Languages
Spanish
Professional
English
Professional
Timeline
Delivery Specialist
Eaze Technology
09.2019 - Current
Assistant Manager
Cater's Delights
06.2006 - 12.2024
Stock Manager
Calvin Klein
03.2005 - 01.2007
Sales Associate/Stock Manager
Armani Exchange
01.2002 - 10.2006
Associate of Arts - Banking And Finance
Lacc
High School -
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