Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lodeon Hanson

Silver Spring,USA

Summary

Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Driver

Amazon DSP
01.2024 - 04.2025
  • Safely operate delivery vehicles following all traffic laws and company safety standards.
  • Deliver packages to residential and commercial addresses efficiently and on time.
  • Utilize GPS and delivery technology to plan and navigate delivery routes.
  • Provide excellent customer service by addressing inquiries and ensuring customer satisfactory.
  • Strategically meet delivery schedules and meet performance metrics for delivery times and accuracy.
  • Operated delivery vehicle according to safety regulations and traffic laws.
  • Navigated routes efficiently using GPS technology and real-time traffic updates.
  • Ensured timely delivery of packages while maintaining high customer service standards.

T-Mobile Sales Representative

Adcomm, Inc.
07.2023 - 01.2024
  • Engaged with customers to understand their wireless needs and recommend appropriate products and services.
  • Provided exceptional customer service by addressing inquiries, troubleshooting issues, and resolving complaints.
  • Demonstrated knowledge of T-Mobile’s products, promotions, and services to effectively educate customers.
  • Processed sales transactions accurately and efficiently using point-of-sale systems.
  • Drove sales growth through effective mobile product demonstrations and customer engagement.
  • Cultivated relationships with clients, enhancing customer loyalty and retention.
  • Collaborated with marketing team to develop promotional campaigns targeting key demographics.

Retail Sales Associate

Verizon
06.2022 - 04.2023
  • Delivered exceptional customer service, enhancing overall shopping experience and ensuring repeat business.
  • Managed inventory levels, accurately tracking stock to optimize product availability and minimize shortages.
  • Trained new associates on sales techniques and store policies, fostering a collaborative team environment.
  • Implemented merchandising strategies to maximize product visibility and drive sales in high-traffic areas.
  • Coordinated with management on new promotions, contributing innovative ideas that engaged customers and boosted foot traffic.
  • Greeted customers and helped with product questions, selections, and purchases.

Host/Server

Nando's Restaurant
03.2021 - 06.2022
  • Greeted guests and ensured a welcoming atmosphere upon arrival.
  • Managed seating arrangements to optimize guest flow and minimize wait times.
  • Coordinated with kitchen and service staff to communicate guest needs efficiently.
  • Handled reservation systems to maintain accurate booking records and schedules.
  • Trained new hosts on best practices for customer service and operational procedures.
  • Assisted in resolving guest inquiries and complaints to enhance overall satisfaction.
  • Monitored dining area for cleanliness, ensuring adherence to health and safety standards.

Junk removal

College Hunks Hauling Junk and Moving
09.2024 - Current
  • Assist the Captain in completing junk removal, donation pickups, and moving jobs.
  • Carry, load, and unload items from the truck with care and efficiency.
  • Sort items for donation, recycling, or disposal.
  • Provide courteous and professional customer service, ensuring clients feel valued.
  • Maintain a clean and organized truck, ensuring safety and proper equipment use.
  • Uphold the brand’s values of teamwork, accountability, and service excellence.

Education

military training -

Freestate Challenge Academy
Edgewood, MD
12.2015

High School Diploma -

Paintbranch Highschool
Burtonsville, MD
09-2015

Skills

  • Driving (3 years)
  • Problem solving
  • Customer service (8 years)
  • Physical work (8 years)
  • Safety (8 years)
  • Team Member (8 years)
  • Training & development
  • Communication skills
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking

Certification

  • Driver's License April 2022 to May 2030

Timeline

Junk removal

College Hunks Hauling Junk and Moving
09.2024 - Current

Driver

Amazon DSP
01.2024 - 04.2025

T-Mobile Sales Representative

Adcomm, Inc.
07.2023 - 01.2024

Retail Sales Associate

Verizon
06.2022 - 04.2023

Host/Server

Nando's Restaurant
03.2021 - 06.2022

military training -

Freestate Challenge Academy

High School Diploma -

Paintbranch Highschool

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Lodeon Hanson