Logan Bardwell
Des Moines,IA
Summary
Results-driven professional with extensive experience in account management, specializing in cultivating robust client relationships and fueling business expansion. Proficient in navigating retailer-specific compliance programs, distilling complicated guidelines into actionable items for clients, resolving client concerns, and tailoring services to meet client requirements. Demonstrated track record of fostering internal collaboration and thriving in fast-paced environments. Exceptional communication and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Service Line Account Manager-Retail Consolidation
C.H. Robinson
04.2021 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Collaborated with sales and account management team to identify potential growth opportunities for the service line.
- Managed a large portfolio of accounts, ensuring timely communication and effective problem resolution.
- Streamlined internal processes for better efficiency in account management tasks.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Territory Sales Executive
C.H. Robinson
02.2020 - 04.2021
- Devised and deployed optimized sales management and revenue development strategies, finishing #1 in the North East region in TCNR
- Tracked changing product lines to effectively meet dynamic market demands across multiple service lines and modes.
- Developed and presented talks on available products and services that could meet current prospect's business needs.
Sales Executive
C.H. Robinson
06.2017 - 02.2020
- Increased revenue by implementing effective sales strategies in all aspects of sales cycle process from prospecting leads through close.
- Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
- Surpassed growth targets and revenue projections in both years of the role, reaching the top 20 in my first year and the top 10 in my second.
- Managed all aspects of the accounts, AM and continual sales process.
Education
Bachelor of Arts - Business Marketing
Buena Vista University
Storm Lake, IASkills
- Business development
- Improvement planning
- Goals and performance
- Product and service sales
- Sales presentations
- Sales processes
- Strategic Planning
- Strategic account development
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
Timeline
Service Line Account Manager-Retail Consolidation
C.H. Robinson
04.2021 - Current
Territory Sales Executive
C.H. Robinson
02.2020 - 04.2021
Sales Executive
C.H. Robinson
06.2017 - 02.2020
Bachelor of Arts - Business Marketing
Buena Vista University
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