- Volunteering
- Embracing outdoor adventures such as Backpacking and Thru-Hiking
- Kayaking
- Martial Arts
- Reading
- Animal Care
- Hands on work
Logan Cleaver
Louisville,KY
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with a desire to do well. Highly effective in complying with safety requirements evidenced by customer and leadership satisfaction. Broad skills in maintenance and security.
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Security And Smart Home Technician
NRG Energy, Inc.
05.2025 - Current
- Diagnosed and repaired equipment malfunctions to ensure operational efficiency.
- Conducted routine maintenance on machinery, minimizing downtime and improving reliability.
- Trained junior technicians in best practices for home security installation and maintenance procedures.
- Successfully installed various types of cables including coaxial, fiber-optic, and Ethernet lines while maintaining strict adherence to quality standards set forth by both internal guidelines and external regulatory bodies.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Properly handle and work with AC/DC power and low voltage equipment.
Pest Control Technician
Kentucky Pest Control
01.2025 - 07.2025
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
Sales Consultant
Cellularsales
06.2023 - 04.2025
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Solar Sales Consultant
Solar Titan USA
11.2021 - 05.2023
- Developed customized solar energy solutions based on client needs and preferences.
- Educated potential customers on the benefits of solar technology and financing options.
- Conducted site assessments to evaluate solar panel installation feasibility.
- Collaborated with engineering teams to design optimal solar systems for various properties.
- Facilitated contract negotiations, ensuring clarity and customer satisfaction throughout the process.
Quality Assurance Analyst
Chilis Resturant
06.2017 - 06.2021
- Mentored and coached team members on QA topics and strategies.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Reported progress, test metrics and results to project stakeholders.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
Assistant Manager
Zaxbys
06.2014 - 04.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Education
High School Diploma -
North Bullitt High School
Shepherdsville, KY07-2015
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Installation and repair
- Troubleshooting
- Maintenance and repairs
- Documentation and reporting
- Equipment Repair
- Customer interaction
Certification
- Licensed Pest Control Applicator- 2025
Interests
Timeline
Security And Smart Home Technician
NRG Energy, Inc.
05.2025 - Current
Pest Control Technician
Kentucky Pest Control
01.2025 - 07.2025
Sales Consultant
Cellularsales
06.2023 - 04.2025
Solar Sales Consultant
Solar Titan USA
11.2021 - 05.2023
Quality Assurance Analyst
Chilis Resturant
06.2017 - 06.2021
Assistant Manager
Zaxbys
06.2014 - 04.2017
High School Diploma -
North Bullitt High School