Logan Critz
Hakalau,HI
Summary
Friendly, dependable, and service-oriented professional with years of customer-facing experience in fast-paced environments. Skilled in communication, problem-solving, and managing tasks under pressure. Passionate about delivering exceptional experiences and representing the spirit of aloha.
Overview
9
9
years of professional experience
Work History
Farm Manager
Healing Hearts Family Farm
Hakalau, HI
03.2023 - Current
- Oversee daily farm operations including livestock, crop care, and facility maintenance
- Manage schedules, resources, and long-term goals for sustainable land development
- Plan and coordinate future crop rotations, land usage, and infrastructure projects
ATV Tour Guide
Kualoa Ranch
Kaneohe, HI
02.2023 - 03.2024
- Ensured daily guest safety throughout all-terrain vehicle tours, following strict safety protocols
- Provided outstanding customer service while engaging with visitors from around the world
- Educated guests on Hawaiian culture, history, and sacred lands with care and authenticity
Handyman
Oli Home Solutions
Kailua, HI
10.2022 - 02.2023
- Performed home repairs and installations using professional-grade tools
- Worked independently in client homes, demonstrating trustworthiness and clear communication
Shift Lead
Kalapawai Market
Kailua, HI
01.2021 - 10.2022
- Managed daily store operations, opening/closing duties, and team coordination
- Delivered consistent customer service and ensured a welcoming environment
- Handled customer concerns with professionalism and efficiency
Team Member
PetSmart
Hoover, AL
02.2020 - 12.2020
- Cared for animals while maintaining sanitary, safe environments
- Communicated health concerns clearly and worked collaboratively with team and management
Account Manager
Iron City Acquisitions
Hoover, AL
09.2019 - 12.2019
- Handled client relationships and resolved service concerns to retain business
- Served as a primary contact for customers, building rapport and addressing issues proactively
Personal Assistant
Vazquez Group Real Estate
Kailua, HI
07.2018 - 10.2019
- Managed schedules, social media, and files for a busy real estate office
- Maintained a calm, organized workflow under tight deadlines
Team Member
Target
Kailua, HI
11.2016 - 06.2018
- Supported daily retail operations and assisted guests with a helpful, positive attitude
- Recognized for consistent reliability and strong teamwork
Education
GED -
Windward School for Adults
Kailua, HI12.2018
Skills
- Clear, professional communication
- Conflict resolution & customer care
- Team leadership & delegation
- Calm and focused in high-stress situations
- Reliable, adaptable, and quick to learn
- Safety awareness & detail-oriented
Timeline
Farm Manager
Healing Hearts Family Farm
03.2023 - Current
ATV Tour Guide
Kualoa Ranch
02.2023 - 03.2024
Handyman
Oli Home Solutions
10.2022 - 02.2023
Shift Lead
Kalapawai Market
01.2021 - 10.2022
Team Member
PetSmart
02.2020 - 12.2020
Account Manager
Iron City Acquisitions
09.2019 - 12.2019
Personal Assistant
Vazquez Group Real Estate
07.2018 - 10.2019
Team Member
Target
11.2016 - 06.2018
GED -
Windward School for Adults
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