Logan Cunningham
Brilliant,OH
Summary
Proven track record of enhancing customer satisfaction and sales at Primanti Brothers and Applebees Grill and Bar through exceptional service and upselling skills. As an Exercise Specialist at WVU Medicine, excelled in communication with patients providing for faster recovery time and higher adherence to recovery programs. Expert in organizational ability and clear communication, adept at solving complex problems and fostering teamwork. Achieved consistent sales targets and developed comprehensive care plans, demonstrating a balance of hard and soft skills. Looking to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Primanti Brothers
11.2023 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
Server
Applebee's Grill + Bar
05.2018 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Clinical Exercise Physiologist
WVU Medicine
09.2020 - 04.2021
- Established successful rehabilitation programs for post-surgical patients, expediting recovery time and restoring functional capacity.
- Maintained thorough documentation of all patient interactions and progress notes in accordance with regulatory requirements.
- Utilized advanced diagnostic equipment to monitor and analyze physiological responses during exercise testing, ensuring accurate results.
- Increased patient adherence rates by developing rapport through compassionate communication and motivational interviewing techniques.
- Streamlined processes within the clinic by updating electronic medical record systems and creating efficient workflows for staff members.
- Implemented evidence-based protocols for the safe prescription of exercise in high-risk populations, minimizing potential complications.
- Developed targeted interventions for patients with chronic conditions such as cardiovascular disease, diabetes, and obesity to improve quality of life.
- Collaborated with multidisciplinary healthcare teams to create integrated care plans for optimal patient health management.
- Delivered effective education on lifestyle modifications and preventive strategies, empowering patients to make informed decisions about their health.
- Reviewed medical records to determine exercise precautions and contra-indications prior to patient visit.
- Collaborated closely with other healthcare providers to develop comprehensive care plans.
- Monitored patient for ECG changes, cardiac arrhythmias, blood pressure and symptoms before, during and after exercise.
- Exhibited courtesy, compassion and respect to patients, families, caregivers, visitors, physicians, administrators and co-workers.
Education
Bachelor Of Science - Exercise Physiology
West Liberty University
West Liberty, WV05.2020
Skills
- Clear and effective communication
- Organizational ability
- Complex Problem-Solving
- Collaboration and Teamwork
Certification
First Aid and CPR, American Heart Associaton.
Timeline
Bartender
Primanti Brothers
11.2023 - Current
Clinical Exercise Physiologist
WVU Medicine
09.2020 - 04.2021
Server
Applebee's Grill + Bar
05.2018 - 10.2023
Bachelor Of Science - Exercise Physiology
West Liberty University