Logan Dalhover
Store Manager
Eugene
Summary
Results-driven retail management professional determined to exceed company sales goals. While building loyal teams that are invested in the work. Successful at leveraging financial and marketing education to make smart business and inventory decisions. Quick Thinking in addressing and resolving concerns, enforcing policies and engaging with customers to create loyalty and drive sales.
Overview
13
13
years of professional experience
Work History
Store Manager
Starbucks Coffee Company, Eugene Oregon
01.2022 - 01.2026
- Managed daily operations, optimizing workflow and improving store performance and team productivity.
- Executed Financial Goals
- Monitored financial performance, identifying cost-saving opportunities that positively impacted profitability.
- Handled Scheduling and Payroll
- Managed multiple teams
- Hired and Trained Talent
- Developed staff into next level role
- Developed and implemented training programs, enhancing team skills and customer service quality.
- High speed food service with customer service excellence
- Managed inventory and Audit while maintained Cash/Transactions of the business
- Led inventory management efforts, reducing waste and ensuring consistent stock availability for customers.
- Organized Community outreach
Shift supervisor
Starbucks Coffee Company, Eugene Oregon
01.2018 - 01.2022
- Trained Supervisors and Outside talent for their roles
- Handled cash/finalized deposits/counted safe and tills every morning and evening
- Directed and Delegated work to Baristas that reported to me based on Managers plan
- Executed new promotional periods with excitement and vigor
- High speed food service with customer service excellence
- Supervised daily operations, ensuring team efficiency and adherence to quality standards.
- Trained and mentored new staff, improving overall team performance and service delivery.
- Managed inventory levels, facilitating timely restocking and minimizing product shortages.
- Implemented process improvements, enhancing workflow efficiency and optimizing customer service.
Barista
Starbucks Coffee Company, Eugene Oregon
01.2013 - 01.2018
- Provided exceptional customer service, creating memorable experiences and fostering loyalty among returning customers
- Crafting quality product and educated myself on product that was available to best meet customers' needs
- Managed cash register operations
- High speed food service with customer service excellence
Education
High School -
Thurston High School
01-2015
Skills
- Interpersonal Communication
- Deescalation/Conflict Resolution
- Adaptive Problem Solving
- Team leadership
- Staff training
- Scheduling management
- Budget Management
- Inventory Management
Awards
Awards-Manager of the Quarter 2024 for developing talent amongst new managers and creating a safe environment in my store leading to low turnover and increased customer count.
Timeline
Store Manager
Starbucks Coffee Company, Eugene Oregon
01.2022 - 01.2026
Shift supervisor
Starbucks Coffee Company, Eugene Oregon
01.2018 - 01.2022
Barista
Starbucks Coffee Company, Eugene Oregon
01.2013 - 01.2018
High School -
Thurston High School