Marquis Fowlkes
Marietta,GA
Summary
To effectively use my skills in leadership and customer service, while improving operations and contributing to the success of your company.
Overview
12
12
years of professional experience
Work History
Store Manager
Aldi Foods
Atlanta , GA
07.2024 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Merchandising Assistant Store Manager
Home Depot
Atlanta, GA
04.2018 - 05.2024
- Planned and executed all merchandising standards set by the district team
- Driving the customer experience in-store and online
- Making sure associates are staying on task and working safely
- Organized and prioritized projects.
- Located and vetted vendors, established good relationships and negotiated contracts.
- Located vendors of materials, equipment or supplies to conduct interviews, determining product availability and terms of sales.
- Reviewed supply levels and aging inventory to forecast purchasing needs.
- Analyzed customer feedback to determine areas of improvement in store operations.
- Coached staff on proper store procedures and best practices to improve overall performance.
- Conducted regular store audits to identify areas needing improvement or corrective action.
- Implemented strategies designed to increase customer engagement with products and services.
- Provided leadership support for a team of 20+ sales associates by setting goals and providing guidance when needed.
Warehouse Picker
C&S Wholesale Grocers
Yorktown, IN
06.2013 - 10.2016
- Pulled merchandise to fulfill orders to specification.
- Assembled customer orders from stock and placed orders on pallets for shipping department.
- Picked products by matching numbers and product descriptions using voice audio headset.
- Prepared inventory for shipment by attaching tags and labels.
- Operated forklift and pallet jack to transport heavy loads.
- Responsible for selecting items and stacking them accordingly onto the pallet, ensuring the product was placed correctly and efficiently
Education
High School Diploma -
North Springs High School
Atlanta, GA05.2004
Skills
- Account Management
- Data Analysis
- Customer Service
- Critical Thinking
- Microsoft Office
- Leadership
- Interpersonal Communication
- Relationship Building
- Training & Development
- Performance Analysis
- Staff Training and Development
- Product Merchandising
- Inventory Coordination
- Stock control
- MS Office
- Analytical Thinking
- Staff Training
- Excellent Communication
- Problem-Solving
- Adaptability and Flexibility
- Interpersonal Skills
- Professional Demeanor
References
REFERENCES Taylor Thornton: 404-988-6108 (Interstate Transport-Business Development Manager)
Cory Daniels: (770) 500-9386 (Assistant Store Manager The Home Depot)
Shawn Davis: (Store Manager The Home Depot) (404) 268-5467
Timeline
Store Manager
Aldi Foods
07.2024 - Current
Merchandising Assistant Store Manager
Home Depot
04.2018 - 05.2024
Warehouse Picker
C&S Wholesale Grocers
06.2013 - 10.2016
High School Diploma -
North Springs High School