Logan Dean
Greenville,SC
Summary
Driven and adaptable professional with a proven track record of enhancing customer satisfaction and streamlining operations across roles at Rev Express Car Wash and PetSmart. Excels in chemical handling and customer service, demonstrating strong communication skills and the ability to thrive in fast-paced environments. Known for reliability and a self-motivated approach, consistently achieving positive outcomes. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Car Wash Attendant
Rev Express Car Wash
01.2024 - Current
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
- Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
- Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
- Optimized workflow by rotating between different roles within the car wash process as needed.
- Assisted in training new staff members on proper car wash techniques and procedures.
Delivery Driver Helper
UPS
09.2023 - 01.2024
- Maintained vehicle cleanliness and organization throughout the day for optimal working conditions during each delivery stop.
- Enhanced delivery efficiency by assisting drivers in navigating routes and organizing packages.
- Demonstrated punctuality and reliability by consistently arriving on time for work shifts, contributing to smooth daily operations.
- Provided excellent customer service during deliveries, addressing concerns or answering questions as needed.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Ensured timely deliveries with accurate route planning and effective communication with the driver.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
Dog Bather
Petsmart
02.2023 - 08.2023
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Successfully calmed anxious pets during the bathing process using proven soothing techniques.
- Enhanced customer satisfaction by providing gentle and thorough dog bathing services.
- Maintained a clean and organized workspace for efficient grooming operations.
- Effectively communicated post-bathing care instructions to pet owners, promoting optimal coat health between visits.
Playtime Coordinator/Back of House Team Member
Pet Paradise Resort
09.2022 - 03.2023
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Gathered and organized materials to support operations.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
Education
GED -
South Carolina Virtual Charter School
Greenville, SC05.2024
Skills
- Flexible Work Schedule
- Strong Communication Skills
- Customer Service
- Chemical handling knowledge
- Adaptability to Change
- Customer Service-Oriented
- Physical stamina and strength
- Inventory Monitoring
- Cash handling proficiency
- Self-Motivation and Initiative
- Reliability and punctuality
- Relationship Building
- Sales and upselling abilities
Timeline
Car Wash Attendant
Rev Express Car Wash
01.2024 - Current
Delivery Driver Helper
UPS
09.2023 - 01.2024
Dog Bather
Petsmart
02.2023 - 08.2023
Playtime Coordinator/Back of House Team Member
Pet Paradise Resort
09.2022 - 03.2023
GED -
South Carolina Virtual Charter School