Summary
Overview
Work History
Education
Skills
Timeline
Generic

Logan Ferguson

Summerville,SC

Summary

I have 5+ years of experience in customer service, problem-solving skills, troubleshooting electrical and mechanical equipment, and fixing or replacing equipment as needed as a manager at Autobell Car Wash. I can work well in a team environment. I have been building my own desktop computers from a young age, diagnosing and fixing any network and hardware issues that would occur. I have also set up two wireless access points in my home network. I made patch cabling using the T568B standards and ran all the cabling to the third story and my living room. I have also set up a security camera system at an Autobell Car Wash location, making and using the T568B standard cabling as well.

Overview

6
6
years of professional experience

Work History

Construction Surveyor

Sanders Brothers
North Charleston, SC
12.2023 - Current

Manager

Autobell Car Wash Inc
Johns Island, SC
08.2018 - 12.2023
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Maintained records of repairs, calibrations, and tests performed on equipment.
  • Troubleshot systems and equipment and ran tests to make effective recommendations.
  • Replaced defective components or parts as needed.

Education

Cybersecurity

Trident Technical College
Charleston, SC

Skills

  • Customer Service
  • Troubleshooting and diagnosis
  • Preventive Maintenance
  • Equipment Repair
  • Component Replacement
  • Great Communication skills
  • Teamwork and Collaboration

Timeline

Construction Surveyor

Sanders Brothers
12.2023 - Current

Manager

Autobell Car Wash Inc
08.2018 - 12.2023

Cybersecurity

Trident Technical College
Logan Ferguson