Logan Forrester
Elverson,PA
Summary
Dynamic Shift Supervisor at Applegreen with a proven track record in workflow coordination and service-oriented communication. I foster a culture of compliance and customer satisfaction. Confident in HVAC systems installation and maintenance. Offering strong foundation in technical skills and keen desire to learn and grow in HVAC field. Brings solid understanding of mechanical systems and ability to quickly assimilate new information and techniques. Ready to use and develop troubleshooting and repair skills.
Overview
2
2
years of professional experience
Work History
Shift Supervisor
Applegreen
09.2023 - Current
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members on best practices and operational procedures.
- Coordinated staff schedules to optimize workflow and maintain service levels.
- Implemented inventory control measures, reducing waste and improving stock accuracy.
- Resolved customer complaints effectively, enhancing overall satisfaction ratings.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Education
No Degree - HVAC
Thaddeus Stevens College Of Technology
Lancaster, PA12-2025
High School Diploma -
Emmaus Highschool
Emmaus, PA06-2023
Skills
- Workflow coordination
- Licensed HVAC technician
- EPA regulations
- Gas furnace maintenance
- Accurate cash processing
- Installation of HVAC systems
- Refrigerant management
- Service-oriented communication skills
- Time Management
- Communication
Timeline
Shift Supervisor
Applegreen
09.2023 - Current
No Degree - HVAC
Thaddeus Stevens College Of Technology
High School Diploma -
Emmaus Highschool