Logan Gallardo
Casey's
Des Moines,IA
3
years of professional experience
Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Work History
Team Member
4 Months- Assisted in daily operations, ensuring efficient service delivery and customer satisfaction.
- Managed inventory levels, restocking shelves to maintain optimal product availability
- Implemented best practices for cleanliness and safety, contributing to a welcoming environment.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Reduced wait times for customers by implementing more efficient checkout process.
Assistant Manager
2 Years- Assisted in inventory management processes to ensure product availability and accuracy.
- Developed training materials for new staff, enhancing onboarding efficiency.
- Collaborated with team members to optimize store layout for improved customer experience.
- Analyzed sales data to identify trends and inform strategic merchandising decisions.
- Coordinated team schedules, ensuring adequate coverage during peak hours for operational efficiency.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Server
7 Months- Provided exceptional customer service in fast-paced dining environment.
- Assisted in order taking and ensured accuracy of food and beverage delivery.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Collaborated with kitchen staff to facilitate timely food preparation and service.
- Promoted daily specials, effectively increasing sales through persuasive communication.
- Adapted quickly to changing menu items and daily specials, enhancing guest satisfaction.
- Handled cash transactions accurately while adhering to company policies and procedures.
Education
High School Diploma
Skills
Customer service
Positive attitude
Teamwork and collaboration
Problem-solving
Clear communication
Attention to detail
Following instructions
Workplace safety
Goal setting and achievement
Order preparation
Task prioritization
Willingness to learn
Active listening
Dependability and reliability
Timeline
Team Member
Casey's
06.2026 - CurrentRead More
Assistant Manager
Lamar Merchandise
02.2024 - 02.2026Read More
Server
Rracks Fine BBQ & Bistro
09.2023 - 04.2024Read More
Scavo High School
High School Diploma
Read More