Logan Godfrey
Lima,OH
Summary
Dedicated professional with over 15 years of extensive experience in training and mentoring staff. Known for strong communication skills and problem-solving abilities, contributing to enhanced team performance and customer relations. Result-driven with a proven track record in enhancing customer satisfaction and boosting sales. Highly passionate in making a positive environment and experience for employees and customers in all aspects.
Overview
16
16
years of professional experience
Work History
Store Manager
Daryl & Daryls Pizza And Wings
Lima, OH
01.2008 - 07.2023
- Oversaw daily operations ensuring high-quality service in fast-paced environment.
- Trained and mentored staff to enhance team performance and customer satisfaction.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed promotional strategies that increased foot traffic and sales during peak hours.
- Managed scheduling to ensure adequate staffing during busy periods, enhancing operational efficiency.
- Analyzed sales data to identify trends and adjust product offerings accordingly.
- Collaborated with local suppliers to maintain quality ingredients while controlling costs.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Pharmacy Technician
Wal-Mart Pharmacy
Lima, OH
04.2017 - 02.2018
- Processed prescriptions accurately, ensuring compliance with pharmacy regulations.
- Assisted pharmacists in managing inventory levels and ordering supplies efficiently.
- Educated patients on medication usage, side effects, and potential interactions.
- Trained new staff on operational procedures and safety protocols within pharmacy environment.
Education
Pharmacology
Rhodes State College
Lima, OH01-2016
High School Diploma -
Bath High School
Lima, OH05-2013
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Friendly and positive
- Outstanding communication skills
- Inventory management
- Cash management
- Goals and performance
- Sales expertise
Timeline
Pharmacy Technician
Wal-Mart Pharmacy
04.2017 - 02.2018
Store Manager
Daryl & Daryls Pizza And Wings
01.2008 - 07.2023
Pharmacology
Rhodes State College
High School Diploma -
Bath High School