Logan Hartz

• Prepared diverse menu items following standardized recipes, ensuring quality and consistency.
• Trained new staff in food preparation techniques and kitchen procedures, enhancing team performance.
• Implemented food safety protocols, ensuring compliance with health regulations and reducing waste.
• Coordinated with front-of-house staff to streamline service flow during peak hours, improving customer satisfaction.
• Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process.

Lead Server (ZOOX)

• Maintained current knowledge of menu items and special events, recommending specific items to people with allergies
• Carried out complete opening, shift change and closing duties
• Handle customer complaints professionally while resolving the issues

Sous Chef (UFC HQ Cafe)

• Executed menu items, contributing to a 10% increase in customer satisfaction
• Maintained top health inspection scores
• Trained and supervised 10 employees
• Conducted regular inventory checks to prevent shortages and waste

Line Cook (UFC HQ Cafe and Zappos Bistro)

• Prepared 150+ menu items for service during peak hours
• Organized and cleaned prep stations for efficient workflow
• Supported the Catering Manager, Sous Chef and Executive Chef during peak times

• Greeted customers and assisted cashiers with payments and order processing to enhance customer service experience
• Measured and prepared raw food ingredients to ensure freshness and quality in meal preparation
• Prepared a variety of coffee beverages to customer specifications.
• Measured and prepped raw food ingredients
• Accurately packaged meals and delivered to customers to ensure timely service and customer satisfaction