Proactive Product Specialist with advanced problem-solving skills and technical aptitudes. Effective at working independently and as a contributing member of a team. Talented in day-to-day product management and financial analysis.
Overview
6
6
years of professional experience
Work History
Package Handler
FedEx
09.2025 - Current
Removed jams and unblocked conveyor system to maintain flow of goods.
Used hand-held scanners and physical logs to accurately track item movements.
Followed verbal and written instructions to properly move and ship products.
Prepared pallets of boxes for easy transportation between customer and storage locations.
Retail Manager
The Depot
10.2023 - Current
Provided hands-on assistance to customers in order to provide support and stay up to date on their preferences and purchasing habits.
Keep track of monthly sales and set goals.
Developed a visual store strategy based on market trends.
Assistant Service Manager
BMW of The Woodlands
05.2023 - 10.2023
Increased sales with the execution of the full sales cycle processing from initial lead processing to conversion and closing.
Developed a reputation for punctuality and hard work.
Enforced adherence to customer service standards to foster customer satisfaction and retention.
Client Advisor
BMW of The Woodlands
01.2022 - 05.2023
Established and enforced sales goals using a motivational and proactive approach to boost team success.
Identified lucrative business prospects through cold calling, networking, marketing, and database leads.
Lead product demonstrations with superior product knowledge on over 20+ Vehicles.
Lead Technician
uBreakiFix - Phone and Computer Repair
09.2019 - 01.2022
Compiled, processed, and analyzed test data and results to improve product quality.
Was in charge of managing, repairing, and maintaining current knowledge of mobile systems.
Improved product quality by customizing tools and eliminating variability.