Logan Henry
Pawtucket,RI
Summary
Proficient in Microsoft Office Ability to meet deadlines, multi-task and work under pressure. Strong time management skills and eager to work as part of a team Quick-thinker with excellent problem-solving skills. Effectively communicates information orally and in writing. Over fourteen years of experience providing exceptional customer service in the hospitality industry. Seeking to and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Claims Generalist Associate
PROGRESSIVE INSURANCE
Warwick, Rhode Island
04.2022 - 11.2024
- Investigates coverage and liability involving personal auto claims.
- Interviews, documents, reviews, customer and/or witness statements, police reports, medical information, and any additional data received in a claim.
- Investigate the facts of the loss and ensure that they are in order with the report of the loss.
- Collaborated on coverage and liability with other adjusters.
- Negotiated with other insurance providers and customers to ensure proper coverage and liability was afforded.
- Responded quickly to customer concerns, and updated in a timely manner on the claims process.
- Managed claim inventory workload, rental arrangements, and payments.
- Identifies, negotiates, and resolves claims dealing with total loss.
- Examined claims, records and procedures to grant approval of coverage.
- Maintained a high level of accuracy when entering data into the system, ensuring that all documents were properly filed and stored.
Behavioral Interventionist
WASHINGTON COUNTY MENTAL HEALTH
Barre, Vermont
11.2015 - 01.2021
- Provide behavioral intervention for school-aged children
- Provide oversight and appropriate supervision for children with disabilities
- Prepare effective learning materials and tools
- Gather and implement learning materials
Cook
THE RANDOLPH DEPOT
Randolph, Vermont
09.2014 - 07.2016
- Food preparation & ensure food safety
- Manage opening and closing procedures
- General cleaning and organizing
- Customer service oriented
Outside Operations Manager
COUNTRY CLUB OF BARRE
Barre, Vermont
01.1999 - 11.2014
- Guest relations.
- Arranged tee times for members and guests.
- Helped organize golf tournaments.
- Maintained the driving range and golf carts.
- Resolved any conflicts that arose for members and guests.
Education
Bachelor of Science Degree - Athletic
KEENE STATE COLLEGE
Keene, NHSkills
- Conflict resolution techniques
- Multitasking Abilities
- Self-Motivated
- Interpersonal Communication
- Decision Making
- Flexible and Adaptable
- Written Communication
- Organization and Time Management
- Claims investigation
- Claims processing
- Decision-making
- Settlement negotiation
- Documentation review
- Time management
- Coverage determination
- Settlement determinations
Certification
- Licensed Auto Insurance Adjuster in RI, CT, NH, VT
- Licensed Auto Insurance Appraiser in RI
Timeline
Claims Generalist Associate
PROGRESSIVE INSURANCE
04.2022 - 11.2024
Behavioral Interventionist
WASHINGTON COUNTY MENTAL HEALTH
11.2015 - 01.2021
Cook
THE RANDOLPH DEPOT
09.2014 - 07.2016
Outside Operations Manager
COUNTRY CLUB OF BARRE
01.1999 - 11.2014
Bachelor of Science Degree - Athletic
KEENE STATE COLLEGE
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