Logan Hill
Temecula,CA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Grand Opening Assistant Operations/Hiring and Recruiting Manager
EOS Fitness
03.2024 - 07.2024
- Developed training programs for hiring managers on effective interviewing techniques to improve selection process.
- Established metrics and reporting systems to track and analyze recruitment performance, identifying areas for improvement.
- Developed and implemented comprehensive onboarding program for new hires to accelerate their integration into team.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Conducted in person interviews to evaluate applicants for hire.
Assistant Operations Manager
EOS Fitness
05.2023 - 03.2024
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Created and rolled out new operational processes and software tools that were utilized company wide.
- Fostered culture of continuous improvement through employee training programs.
- Implemented inventory control measures, reducing waste and optimizing stock levels to meet demand.
- Optimized workflow to meet tight deadlines, managing multiple project timelines.
Service Associate
EOS Fitness
08.2022 - 05.2023
- Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Assisted customers with inquiries, resolving issues promptly for improved customer retention.
- Developed strong relationships with clients through consistent communication and excellent service delivery.
- Balanced multiple priorities effectively while maintaining a keen focus on delivering exceptional customer experiences consistently.
Driving Range Attendant
San Clemente Municipal Golf Course
08.2021 - 10.2022
- Elevated overall guest experience by actively monitoring the driving range area to ensure cleanliness and orderliness.
- Improved customer satisfaction by efficiently managing driving range operations and maintaining a clean and organized workspace.
- Swept and picked golf balls off the driving range following closure.
Education
Associate of Science - Finance
Mt. San Jacinto College
San Jacinto, CA06.2026
GED -
Temecula Valley High School
Temecula, CA06.2023
Skills
HR policies and procedures
Recruitment analytics
Recruitment Advertising
Job Posting Optimization
Employee Relations
Payroll Management
Onboarding strategies
Organizational Development
Workflow Optimization
Accomplishments
- Achieved EOS Fitness Club of the Year Award (2023) for exceptional team work, revenue optimization, and record high customer service reviews.
- Received promotional opportunity to Grand Open a new club with EOS Fitness.
Timeline
Grand Opening Assistant Operations/Hiring and Recruiting Manager
EOS Fitness
03.2024 - 07.2024
Assistant Operations Manager
EOS Fitness
05.2023 - 03.2024
Service Associate
EOS Fitness
08.2022 - 05.2023
Driving Range Attendant
San Clemente Municipal Golf Course
08.2021 - 10.2022
Associate of Science - Finance
Mt. San Jacinto College
GED -
Temecula Valley High School
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