Logan Hoang
Middleboro,MA
Summary
Dedicated sales representative with strong customer engagement and product knowledge. Proven ability to educate customers on lawn care, manage inventory effectively, and enhance customer satisfaction through personalized service.
Overview
2
2
years of professional experience
Work History
Outside Lawn and Garden Sales Representative
Lowes
Plainville, Massachusetts
03.2026 - Current
- Engaged customers to assess lawn and garden needs.
- Provided product recommendations based on customer inquiries.
- Demonstrated use of lawn care tools and equipment.
- Assisted in maintaining inventory levels for garden supplies.
- Collaborated with team members to create attractive displays.
- Managed customer orders and ensured timely processing.
- Educated customers on plant care and maintenance techniques.
- Maintained cleanliness and organization of the sales area.
- Responded promptly to customer complaints or concerns in a professional manner.
- Assisted customers with product selection based on their individual needs and preferences.
- Assisted customers with locating specific items within the store or online catalogs.
- Provided excellent customer service by responding promptly to inquiries and resolving issues quickly.
- Greeted customers and provided product knowledge to help them make informed decisions.
Cashier
Dicks Sporting goods
Plymouth , MA
04.2024 - 03.2026
- Processed customer transactions efficiently at point of sale station.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area and surroundings.
- Handled cash, credit, and gift card transactions securely and accurately.
- Collaborated with team members to ensure smooth store operations.
- Educated customers about promotions and seasonal sales events effectively.
- Resolved customer complaints swiftly to enhance shopping experience.
- Restocked merchandise in checkout area to promote impulse buys.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
High School Diploma -
Old Colony Regional Proffesional Technical School
Rochester, MA05-2025
Skills
- Product knowledge
- Customer engagement
- Inventory management
- Sales techniques
- Lawn care education
- Customer relationship management
Timeline
Outside Lawn and Garden Sales Representative
Lowes
03.2026 - Current
Cashier
Dicks Sporting goods
04.2024 - 03.2026
High School Diploma -
Old Colony Regional Proffesional Technical School