Logan Keeffe
College Station,Texas
Summary
Recent college graduate with a Bachelor of Arts in Communication and a Minor in Psychology. Proven ability to build strong relationships, foster customer loyalty, and drive satisfaction. Skilled in communication, organizational management, and creating engaging experiences. Seeking an entry-level role in sales or recruiting to leverage my interpersonal and strategic planning skills.
Overview
7
7
years of professional experience
Work History
Head Hostess/Lead Hostess
McAdoos Seafood Company
New Braunfels, Texas
12.2020 - 08.2024
- Trained and mentored new staff, ensuring seamless onboarding and alignment with company standards.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Increased customer retention by developing strong guest relationships, and providing tailored solutions to improve satisfaction.
- Streamlined seating processes to enhance team efficiency and minimize guest wait times, driving repeat business.
- Resolved customer concerns effectively, fostering loyalty and satisfaction.
- Managed communication between front-of-house and back-of-house staff for smoother operations.
Coach
Tough Tots
New Braunfels, Texas
06.2017 - 08.2023
- Mentored and coached participants to foster confidence and a sense of responsibility, contributing to a positive team culture.
- Facilitated open communication between players, parents, and staff, ensuring concerns were addressed promptly.
- Promoted programs through social media outreach, increasing engagement and visibility.
- Created a culture of sportsmanship, cooperation, and accountability among campers and staff.
Education
Bachelor of Arts - Communication, Psychology
Texas A&M University
College Station, Texas12.2024
Skills
- Communication & Interpersonal Skills
- Relationship Building
- Customer Engagement
- Conflict Resolution
- Team Leadership
- Sales Strategies (eg, upselling)
- Adaptability & Time Management
Timeline
Head Hostess/Lead Hostess
McAdoos Seafood Company
12.2020 - 08.2024
Coach
Tough Tots
06.2017 - 08.2023
Bachelor of Arts - Communication, Psychology
Texas A&M University
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