Logan Knupp
Cincinnati
Summary
Dynamic and results-driven Sales and Service Insurance Agent at Western & Southern Life, adept at building strong client relationships and delivering exceptional customer service. Leveraging expertise as a licensed insurance agent, I excel in identifying coverage gaps and providing tailored solutions, while demonstrating professionalism and teamwork in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Sales And Service Insurance Agent
Western & Southern Life
12.2024 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
Retail Parts Specialist
O'Reilly Auto Parts
06.2023 - 08.2024
- Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
- Maintained current knowledge of industry trends, products, and technologies to better serve customers'' needs.
- Developed comprehensive knowledge of various automotive systems which led to more efficient and accurate product recommendations.
- Utilized strong communication skills to effectively address customer concerns, resulting in a positive shopping experience for all clients.
Front End Associate
Mariano's
05.2022 - 08.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
Retail Sales Associate
Macy's
06.2021 - 05.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
BBA - Operations Management
University of Cincinnati
Cincinnati, OH05-2028
Skills
- Customer service
- Licensed insurance agent in 49 states
- Professionalism and ethics
- Quotes and sales
- Troubleshooting skills
- Team collaboration
- Adaptability to change
- Automotive industry
Timeline
Sales And Service Insurance Agent
Western & Southern Life
12.2024 - Current
Retail Parts Specialist
O'Reilly Auto Parts
06.2023 - 08.2024
Front End Associate
Mariano's
05.2022 - 08.2022
Retail Sales Associate
Macy's
06.2021 - 05.2022
BBA - Operations Management
University of Cincinnati
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