Driven by a strong background in account and sales management, I excelled at Deluxe, enhancing Disney+ content localization and delivery. Leveraging customer service excellence and management, I consistently surpassed sales targets at Verizon and T-Mobile, demonstrating exceptional problem-solving skills and a commitment to achieving results.
• Working on the Disney Account in the space of Hulu TV, managing the dubbing coordination for established Hulu Originals.
• Assisted in the managing of video, audio, and scripting assets in localization workflows.
• Communicated with necessary teams and studios about meeting effective due dates and maintain a consistent schedule across multiple projects/titles.
• Coordinated and managed the dubbing localization workflow with international studios, mastering teams, and dubbing quality control for Disney+ content.
• Ensured on time deliveries for final mixes with precise organizational skills and communication.
• Welcomed guests into the immersive space, provided detailed directions, offered assistance and ensured the safety of our guests by enforcing gallery rules.
• Provided venue safety when called upon and created detailed incident reports when needed.
• Controlled traffic into the venue, guiding patrons into their respected ticketing lines. Generating ticket sales into the venue while assisting customers with pre purchased tickets.
• Incorporated pervious knowledge from Team Wireless (Verizon) and new knowledge from G2G Wireless (T-mobile) to exceed my targets and personal goals.
• Mastered both T-mobile and Sprint sales system.
• Helped teach our new employees, sales techniques and system knowledge.
• Learned important sales techniques and system knowledge.
• Set up small business accounts