Aaleeyah Jefferson
Altamonte Springs,USA
Summary
To obtain a rewarding and challenging position in the front office and customer service industry where I can utilize my skills to further advance professionally. Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
11
11
years of professional experience
Work History
Account Coordinator
Just floors
Apopka, Florida
12.2024 - Current
- Managed client accounts and ensured timely communication with stakeholders.
- Coordinated project timelines and schedules for flooring installations.
- Assisted in preparing pricing quotes and proposals for clients.
- Supported inventory management by tracking supplies and order requests.
- Communicated with customers when issues arose to inform regarding problem resolution.
- Scheduled and confirmed appointments.
Receptionist
Priority
Orlando, USA
01.2016 - 12.2024
- Ability to lead a team or department, as well as be a team player.
- Office Management
- Administrative Support
- Bookkeeping
- Answer Multi Phones Lines
- Schedule Appointments
- Manage Office Inventory
- File Office Charts and Prepare Tax Documents.
- Market and Advertise for Company
- Greet customers.
Scheduler
Greenberg Dental and Orthodontics
Altamonte Springs, USA
10.2021 - 11.2023
- Developed and maintained scheduling procedures to ensure timely completion of projects.
- Scheduled appointments for patients
- Took electronic payments
- Posted payments to accounts
- Maintained accurate records of all tasks completed by the team.
- Ensured compliance with established policies and procedures related to scheduling activities.
Recruiter
AtWork Personnel
Marietta, USA
08.2019 - 06.2020
- Answer Multi Phones Lines
- Contact applicants via phone and email
- Schedule Appointments
- Coordinate Interviews
- Screen Resumes
- Process backgrounds
- Maintain candidate database
- Communicate with hiring managers.
Customer Service Rep
09.2017 - 07.2019
- Check-in customers for office staff
- Direct Customers to Right Departments
- Coordinate office meetings and schedules for management.
Skills
- Customer Service
- Recruiter
- Microsoft Windows and Office
- Self-motivated
- Strong Analytical Skills
- Organizational Skills
- Detail-Oriented
- Excellent Written Communication Skills
- Excellent Verbal Communication Skills
- Ability to lead a team
- Team player
- Office Management
- Administrative Support
- Bookkeeping
- Answer Multi Phones Lines
- Schedule Appointments
- Manage Office Inventory
- File Office Charts
- Prepare Tax Documents
- Market and Advertise for Company
- Greet customers
- Developed and maintained scheduling procedures
- Scheduled appointments for patients
- Took electronic payments
- Posted payments to accounts
- Maintained accurate records
- Ensured compliance with established policies
- Contact applicants via phone and email
- Coordinate Interviews
- Screen Resumes
- Process backgrounds
- Maintain candidate database
- Communicate with hiring managers
Timeline
Account Coordinator
Just floors
12.2024 - Current
Scheduler
Greenberg Dental and Orthodontics
10.2021 - 11.2023
Recruiter
AtWork Personnel
08.2019 - 06.2020
Customer Service Rep
09.2017 - 07.2019
Receptionist
Priority
01.2016 - 12.2024