Sam Runyan
Hamilton,OH
Summary
Results-driven Account Coordinator with experience managing multimillion-dollar customer accounts within logistics and supply chain environments. Proven ability to coordinate operations across sales, logistics, and accounting teams while delivering exceptional client service. Skilled in inventory management, order processing, and identifying cost-saving freight solutions that improve operational efficiency.
Overview
3
3
years of professional experience
Work History
Account Coordinator
TricorBraun
07.2025 - Current
- Manage customer accounts representing approximately $5M in gross profit, supporting daily operations and long-term client relationships.
- Serve as the primary point of contact for customers, handling order entry, service requests, and account coordination.
- Monitor and manage inventory levels to ensure product availability and efficient order fulfillment.
- Collaborate daily with sales, logistics, accounting, and operations teams to coordinate shipments and resolve issues.
- Utilize Microsoft Dynamics 365 and Power BI to track orders, analyze data, and support account performance.
Account Coordinator
ODW Logistics
02.2024 - 01.2025
- Coordinated daily communication between clients and internal teams to ensure project alignment.
- Managed scheduling and logistics for shipments, optimizing delivery timelines and resource allocation.
- Assisted in preparing detailed reports on shipment statuses, enhancing operational transparency.
- Collaborated with cross-functional teams to streamline processes and improve service delivery.
- Acted as a liaison between various departments within the organization, facilitating smooth collaboration on shared projects or initiatives.
Logistics Account Executive
Reliable Transportation Solutions
08.2023 - 02.2024
- Managed client communications to ensure timely updates on shipment statuses.
- Collaborated with carriers to optimize transportation routes and schedules.
- Coordinated timely deliveries by closely monitoring shipment schedules and proactively addressing potential delays.
- Developed strong relationships with key clients, ensuring clear communication and meeting their expectations consistently.
Education
Master of Science - Business Administration And Management
Heidelberg University
Tiffin, Ohio08.2023
Skills
- Customer service
- Order management
- Account management
- Troubleshooting and problem resolution
- Sales support
- Relationship building
- Microsoft office
- Customer service management
- Inventory management
- Operations management
Timeline
Account Coordinator
TricorBraun
07.2025 - Current
Account Coordinator
ODW Logistics
02.2024 - 01.2025
Logistics Account Executive
Reliable Transportation Solutions
08.2023 - 02.2024
Master of Science - Business Administration And Management
Heidelberg University