Logan McGrorty
White Bear Lake,MN
Summary
Professional and reliable with a proven track record at United Gear & Assembly, adept in team coordination to problem solve and enhance efficiency. Excelled in customer complaint resolution and inventory management across retail roles, demonstrating exceptional product knowledge and up-selling techniques with an eager attitude and want to learn more to excel in my profession.
Overview
8
8
years of professional experience
Work History
Machinist
United Gear & Assembly
05.2021 - Current
- Inspected completed parts to verify compliance with specifications and quality standards.
- Utilized micrometers and calipers to measure and verify precise tolerances.
- Operated drill presses, lathes, grinders,shapers, hobbs, shavers and milling machines to produce required parts.
- Manually set up machinery. (lathes, hobbs and shavers.)
- Used CNC and manual equipment to perform both initial and final machining.
- Adjusted machine settings to reduce waste and improve efficiency.
- Optimized tooling performance through regular inspection, cleaning, sharpening or replacing worn tools as needed.
- Trained and mentored new and existing machinists on proper machining techniques.
Assistant Manager
Petco
09.2020 - 05.2021
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted injured/ill animals by taking them to veterinary appointments and providing proper medicine dosages.
- Maintained animal habitats by assuring cleanliness, proper humidity and temperature.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Supervisor/Assistant Manager
Chuck & Dons
07.2018 - 09.2020
- Utilized merchandise floor plans to draw customers to new and interesting products.
- Communicated with other store locations to provide customers with out of stock products and re-home discontinued items.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Team Member
Chuck & Dons
07.2017 - 07.2018
- Collaborated and communicated with other team members to stock merchandise in a timely manner.
- Operated register to process payments and collect cash payments.
- Addressed and resolved customer complaints in polite and professional manner.
Education
High School Diploma -
Minnesota Connections Academy
Saint Paul, MN06.2017
Skills
- Customer Complaint Resolution
- Product Knowledge
- Up-selling techniques
- Customer Assistance
- Inventory restocking
Timeline
Machinist
United Gear & Assembly
05.2021 - Current
Assistant Manager
Petco
09.2020 - 05.2021
Supervisor/Assistant Manager
Chuck & Dons
07.2018 - 09.2020
Team Member
Chuck & Dons
07.2017 - 07.2018
High School Diploma -
Minnesota Connections Academy
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