Logan Mills
Scottsdale,AZ
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Experienced with providing compassionate and comprehensive home care services. Utilizes skills in personal care and daily activity assistance to enhance client well-being. Track record of maintaining clean and safe home environment while building strong client relationships.
Overview
8
8
years of professional experience
Work History
Personal Home Care Aide
Dorothy Plotts
Scottsdale, AZ
04.2023 - Current
- Assisted with medication management, ensuring adherence to prescribed schedules and dosages.
- Fostered positive relationships with client, promoting emotional well-being through companionship and engagement activities.
- Improved clients' daily living experience by providing personal care, meal preparation, and light housekeeping tasks.
- Developed strong rapport with client by actively listening to their concerns and addressing them promptly.
- Monitored client health status, reporting any changes to healthcare professionals promptly.
- Provided compassionate personal care and assistance with daily living activities for client.
Assistant Store Manager
Pets' World Group - Scottsdale
Scottsdale, AZ
04.2023 - Current
- Provided training to new employees on company policies and procedures.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Provided training to staff on proper animal handling techniques, safety protocols, and customer service standards.
- Managed a high volume of emails and calls related to appointment scheduling requests.
- Resolved conflicts between customers and staff in a professional manner.
- Performed follow up calls to confirm scheduled appointments.
- Scheduled multiple appointments for multiple staff members throughout the work day.
- Properly followed opening and closing procedures including cash handling, EOD reports and ensuring a clean environment for next shift.
- Received and priced inventory based on product orders weekly.
Team Lead
Event Network
Scottsdale, AZ
08.2022 - 04.2023
- Coordinated team resources to achieve project goals.
- Provided support to junior staff during peak periods of workloads.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Trained new staff in relevant processes and procedures.
- Motivated staff through positive reinforcement techniques.
- Resolved any discrepancies between the cash register total and actual money received quickly.
- Utilized proper cash handling procedures during transactions.
- Verified accuracy of register tills at beginning and end of shift.
- Ensured store was opened and closed in a timely manner according to company policies.
- Replenished merchandise displays throughout the store as needed.
Private Nanny
Dana Craciunescu
Scottsdale, AZ
10.2018 - 12.2021
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Played games, worked on puzzles and read books to young children.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
Education
Bachelor of Science - Forensic Psychology
Arizona State University
Tempe, AZ05.2026
High School Diploma -
Saguaro High School
Scottsdale, AZ08.2021
Skills
- Production Monitoring
- Job Assignments
- Corrective Actions
- Team Monitoring
- Stock management
- Team building and leadership
- Sales expertise
- Time management
- Compassionate caregiving
- Attention to detail
- Dressing assistance
- Medication administration
- Emotional support
Education
true,other
Timeline
Personal Home Care Aide
Dorothy Plotts
04.2023 - Current
Assistant Store Manager
Pets' World Group - Scottsdale
04.2023 - Current
Team Lead
Event Network
08.2022 - 04.2023
Private Nanny
Dana Craciunescu
10.2018 - 12.2021
High School Diploma -
Saguaro High School
Bachelor of Science - Forensic Psychology
Arizona State University